Canada Country Manager at Saint Laurent

About Saint Laurent

Established in 1961, Yves Saint Laurent pioneered luxury ready-to-wear fashion with its landmark 1966 'Rive Gauche' collection, symbolizing youth and freedom. Since joining the Kering Group's luxury division in 1999 and under Anthony Vaccarello’s artistic direction since 2016, the brand remains at the forefront of luxury fashion. Saint Laurent’s offerings encompass women’s and men’s apparel, footwear, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

Role Overview

We are seeking a Canada Country Manager to lead Saint Laurent’s Canadian operations, reporting directly to the VP Retail US/Canada. In this role, you will spearhead brand growth and development by implementing innovative market strategies tailored to Canadian customers and leading efforts to amplify brand presence and customer engagement across the region.

Key Responsibilities

• Support the VP Retail US & Canada in deploying strategic plans, sales targets, and budgets to deliver outstanding regional results.
• Drive retail excellence initiatives to ensure an exceptional in-store luxury customer experience.
• Ensure all locations are fully staffed with knowledgeable sales associates to uphold world-class luxury service.
• Mentor and develop Store Managers to foster superior customer service and build strong client connections.
• Collaborate with Store Managers to coach Client Advisors, enhance team selling skills, and boost store performance.
• Analyze business trends and craft communication and sales plans to meet sales associate objectives and collection sell-through targets.
• Create and oversee customer outreach and loyalty programs aimed at increasing sales productivity.
• Monitor luxury market competitors, build industry relationships, and uncover business growth opportunities within Canada.
• Oversee individual sales performances, encouraging regular one-on-one coaching to maintain high standards.
• Work closely with corporate and retail teams to align goals, maximize efficiency, and sustain business expansion.
• Ensure adherence to brand standards across visual merchandising, store upkeep, grooming, stock management, and operational procedures.
• Develop strategies for smooth import/export logistics, including timely merchandise delivery and customs compliance.
• Collaborate with international suppliers and logistics partners to optimize shipping costs, routes, and timelines.
• Ensure all Canadian import/export laws, tariffs, and duties are properly observed.
• Implement effective inventory management, maintaining optimal stock levels and minimizing overstock or shortages.
• Forecast demand and strategically plan stock orders for Canadian stores.
• Continuously assess staffing needs and partner with HR to recruit top-tier talent at all levels.
• Manage comprehensive training programs to improve product knowledge and operational skills.
• Identify and mentor potential future leaders by crafting development plans alongside Store Managers.
• Conduct regular performance evaluations, providing constructive feedback and developmental support.
• Promote a work environment where all employees are treated with fairness, dignity, and respect.

Qualifications and Profile

• 10-12 years of relevant experience, preferably within the luxury fashion sector.
• Experience managing multiple store locations is highly desirable.
• Track record of leading teams to surpass sales targets while managing payroll budgets efficiently.
• Skilled in recognizing and nurturing top retail talent, building and retaining high-performing teams.
• Strong analytical thinker capable of addressing challenges proactively and prioritizing competing tasks.
• Excellent communication and leadership abilities to motivate teams through actions and lead by example.
• Ability to work independently and collaboratively to achieve business objectives.
• Physical capability to remain active on the sales floor for extended periods and handle items up to 30 lbs.

Compensation and Benefits

The estimated base salary ranges from 200000 to 220000 CAD annually, complemented by bonus eligibility and a robust benefits package. This includes medical, dental, vision coverage, short and long-term disability, paid time off options, employee discounts, various perks, and a retirement plan with employer contributions.

Diversity Commitment

Saint Laurent values diversity and inclusion in all forms — including gender, age, cultural background, religious beliefs, and sexual orientation — nurturing both individual and collective talents. We welcome applications from all qualified candidates without discrimination.

Job Details

Employment type: Regular full-time position based in Toronto, Canada. Expected start date: August 28, 2026.