Client Advisor - Bond Street at Saint Laurent

About Saint Laurent

Established in 1961, Yves Saint Laurent pioneered the concept of luxury prêt-à-porter with its iconic 1966 ‘Rive Gauche’ collection, symbolizing youth and freedom. This innovation marked a significant evolution in fashion, reshaping social and cultural norms. Since its acquisition by the Kering Group's luxury division in 1999 and under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent has maintained its place at the forefront of luxury. Current collections include women's and men's ready-to-wear, footwear, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

Role Purpose

The Client Advisor plays a key role in advancing store sales and achieving important performance indicators. This role focuses on creating an exceptional, memorable, sophisticated experience for both external clients and internal teams, while consistently representing the Maison’s values, image, and standards.

Key Responsibilities

• Deliver exemplary client service and after-sales support to all visitors and customers.
• Engage passionately with clients, understanding their current needs and anticipating future desires.
• Build and maintain a strong client portfolio to foster a proactive and expanding business.
• Exceed personal sales targets and KPIs through entrepreneurial and business-focused approaches.
• Create personalized, versatile, and timeless fashion looks, showcasing a deep passion for fashion culture.
• Establish genuine, transparent relationships with clients to form unique connections.
• Communicate professionally and sincerely with clients and team members alike.
• Utilize all business tools effectively to maximize sales opportunities.
• Offer proactive support to both front-of-house and back-of-house teams, promoting team spirit and collective success.
• Comply with all company policies and operational procedures diligently.

Candidate Profile

• Preferable experience in high-level client service within fashion, accessories retail, luxury hospitality, or customer service sectors.
• A personal passion for fashion and creating bespoke looks is essential.
• Possess a natural business mindset paired with entrepreneurial enthusiasm.
• Open to joining a company that values boldness and authenticity.
• Strong team player with a collaborative mindset.
• Comfortable using digital tools and quick to adopt new technology.
• Capable of working efficiently in a fast-paced environment, multitasking, and prioritizing responsibilities.
• Proactive, enthusiastic, and solution-oriented attitude.
• Excellent communication skills in both written and spoken English and local languages.
• Welcomes change and views it as a chance for growth and development.

Diversity and Inclusion

Saint Laurent is dedicated to cultivating a diverse workforce that embraces differences in gender, age, nationality, culture, religion, and sexual orientation. The company believes diversity enriches the work environment, encourages talent expression, and enhances adaptability in a changing world. All qualified applicants, irrespective of background, are encouraged to apply.

Employment Details

Position Type: Regular, Full-time
Location: London, England, United Kingdom
Start Date: 31 July 2026
Work Arrangement: Onsite
Employer: Yves Saint Laurent UK Ltd