Back of House Manager - New Store Opening at Bayfair, Tauranga

About JD Sports

As a prominent global leader in sports fashion footwear and apparel, JD Sports—known as the 'Undisputed King of Trainers'—originated in Greater Manchester, UK, in 1981. Rapidly expanding on the world stage, the JD Group now boasts over 3,400 stores worldwide. JD Sports Australia & New Zealand, established in 2017, operates more than 70 stores across multiple regions with ongoing plans to extend its footprint. Our mission is to deliver exceptional service and style by connecting consumers to the culture of sport, music, and fashion through an energized and innovative workplace environment.

Role Overview

This role, scheduled Monday through Friday with varying shifts, requires candidates who can commit to availability across these days. As a Back of House Manager, you will helm a vital team ensuring the seamless operational flow from the stockroom to customer floors. Your core duties involve managing inventory efficiently—processing deliveries, guaranteeing timely stock preparation, overseeing stock transfers, and reducing losses. Collaboration with store management will be crucial to set priorities and coach team members on loss prevention and inventory protocols.

Key Responsibilities

• Lead your Back of House team by defining daily priorities for stock allocation and delivery processing.
• Coordinate stock deliveries to guarantee a maximum 24-hour turnaround from door to shelf.
• Ensure top stock availability through effective replenishment system management.
• Streamline back of house space for operational efficiency and accessibility to high-demand items.
• Support the management of stock loss controls and related procedures.
• Mentor and motivate team members to enhance performance and adherence to policies.

Candidate Profile

• Minimum of two years' experience in a comparable position within a fast-paced, large-scale fashion retail environment.
• Preferred experience in managing inventory systems.
• Strong organizational skills paired with meticulous attention to detail.
• Ability to meet tight deadlines without sacrificing quality or productivity.
• Prior team leadership exposure with proven coaching capabilities.
• Advanced analytical and problem-solving aptitude.
• Proficient with Microsoft Office suite including Excel and Word.
• Adaptability to fluctuating workloads and shifting priorities.
• Excellent time management and communication skills, both verbal and written.

Benefits and Development

• Opportunity to work with top sports fashion brands in a dynamic and growth-oriented company.
• Access to training programs to initiate and advance your professional journey.
• Potential for career progression across various company sectors including retail operations, corporate offices, and distribution centers.
• Attractive employee discount applicable for staff and their families.
• Support resources including an Employee Assistance Program and designated mental health champions.
• One month of paid parental leave for full-time employees.

Additional Information

JD Sports is committed to diversity and fostering an inclusive culture where all employees feel valued and supported. Successful applicants consent to verification of employment rights through required checks. This position is based onsite in Mount Maunganui, Bay of Plenty, New Zealand.