Assistant Manager - Customer Strategy and Planning for Skin Cleansing Category

Overview

This position is dedicated to fostering sustainable expansion and ensuring operational excellence to support thriving brands. The role involves being part of a team committed to impactful work benefiting both people and the planet. The incumbent will act as a key representative of Customer Business Development (CBD) within the organization, facilitating commercial planning, governance, and driving channel and category strategies alongside pricing and promotional activities to strengthen brand equity and facilitate profitable growth—specifically leading channel strategies for new brands.

Key Responsibilities

• Lead integration and consolidation of Customer Development (CD) inputs to own the 'output' and drive CD business outcomes.
• Enhance business performance by identifying and closing gaps and optimizing operations.
• Perform detailed analysis contrasting actual sales against forecasts and propose rolling channel or chain action plans to management.
• Oversee the National Category Building Plan and conduct trade review promotions with relevant customers.
• Collaborate closely with brand managers to evaluate category opportunities, study competitor and channel behaviors for annual planning, forecasting, and recognizing growth areas.
• Develop, implement, and assess bespoke promotional strategies with Key Accounts aimed at strengthening retailer commitment, aligning promotional activities with marketing plans.
• Manage insights related to channels and shoppers.
• Monitor and control channel investments and P&L, ensuring non-contractual expenditures stay within budget.
• Drive category net revenue realization by designing comprehensive Net Revenue Strategies and working with Marketing and commercial functions for execution.
• Advance capabilities in Net Revenue Maximization through data collection, performance assessment, continuous review, and improvement.

Qualification Requirements

• Bachelor's degree in business or related field.
• 3 to 4+ years of experience in key account management or trade marketing within FMCG or retail industries.
• Excellent communication, analytical and influencing abilities.
• A proactive mindset with strong action orientation and growth mindset.
• Ability to effectively collaborate and influence in a cross-functional matrix environment.
• Self-motivated, independent thinker with strong passion for results.
• Fluency in English and Arabic languages is mandatory.

Preferred Skills

• Experience within FMCG sector.
• Background managing personal care categories.
• Experience working in multinational corporations.

Inclusion and Diversity

Unilever is deeply committed to equity, inclusion, and diversity as part of driving business success and creating a better future. The company encourages individuals to bring their authentic selves to work and offers support or accommodations through the recruitment process when needed.