Shangri-La Group

Assistant Executive Housekeeper - Public Area

Shangri-La Group

Singapore · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 hours ago
Work mode
In office
Eligibility
Professionals with experience in public area housekeeping and supervision in hospitality or attraction environments may apply.
Resume
Required to apply

Where you'll work

Job description

About the property

Shangri-La Rasa Sentosa, Singapore is a beachfront resort located about 15 minutes from the city. The property features 454 guest rooms and suites designed in warm, natural tones, each with a private balcony or terrace overlooking the sea and landscaped gardens. It offers a calm island-style retreat with spa experiences and dining options.

Shangri-La Group describes itself as a people-first organization built on care, respect, and family-like values. The company emphasizes a supportive workplace with benefits, a peaceful environment, work-life balance, and recognition for effort.

Role overview

The resort is hiring an Assistant Executive Housekeeper (Public Area) to oversee the daily running of public-area housekeeping operations and maintain high standards across all shared spaces.

Key responsibilities

  • Oversee the day-to-day smooth functioning of all public areas.
  • Plan and allocate daily tasks to Public Area Attendants and Cleaners.
  • Lead the team to keep public spaces clean, safe, and well maintained.
  • Carry out regular inspections to make sure quality standards are consistently achieved.
  • Work with external vendors for specialised services such as pest control and exterior cleaning.
  • Track operating costs and ensure sufficient stock of cleaning materials and equipment.
  • Handle guest queries, feedback, and service recovery matters related to public areas quickly and professionally.
  • Maintain compliance with workplace safety, hygiene, and environmental requirements.

Candidate profile

The ideal applicant should have hands-on experience in cleaning and supervising public areas in a hotel, resort, or attraction, preferably in an outdoor setting. Strong communication and guest engagement abilities are important, especially when dealing with both international and local visitors. A solid understanding of housekeeping or public-area operations is required, along with knowledge of workplace safety and the correct use of cleaning chemicals and equipment.

Workplace values

The employer highlights a caring culture, sincere working environment, work-life balance, and recognition for contributions.

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