Account Lead - Middle East - Fintech Ancillaries (Fully Remote, Qatar)

About the Role

We are seeking an Account Lead to join our Fintech team focusing on partnerships with airline clients. In this pivotal role, you will spearhead efforts to promote our suite of fintech products within airline partner ecosystems, facilitating product launches, optimizing current offerings, and nurturing new avenues for business expansion that simultaneously enhance the travel experience.

Positioned at the junction of strategic planning, product innovation, and partnership management, you will collaborate closely with airline stakeholders to ensure fintech solutions meet their commercial goals and performance indicators. This role demands excellent relationship-building capabilities, innovative thinking, and strong analytical skills to navigate and influence multifaceted airline networks effectively.

Key Responsibilities

• Establish and cultivate strategic relationships with airline partners by understanding their fintech-related needs and challenges.
• Champion the vision, development, and launch of new fintech products tailored for airline use, coordinating internal teams to align with partners’ objectives.
• Drive continuous enhancement and scaling of existing fintech products to address evolving airline business requirements and maximize ancillary revenue potential.
• Manage end-to-end product implementation projects for varied accounts, including stakeholder coordination, documentation upkeep, user acceptance testing, and resolving issues.
• Employ data analysis tools to track product success, evaluate client feedback, and inform data-driven refinements for product improvement.
• Collaborate across departments such as engineering, design, marketing, and customer success to ensure cohesive product delivery and support.
• Monitor fintech and travel industry trends to anticipate changes, capitalize on innovations, and identify new market opportunities.

Candidate Profile

• Exceptional communication and interpersonal skills with the ability to foster trust among stakeholders at all organizational tiers.
• Experience or aptitude in prototyping products and features using AI-enabled development tools like large language models (e.g., Claude, Gemini, ChatGPT).
• Demonstrated success in managing and expanding strategic partnerships.
• Strong analytical mindset with proven ability to base decisions on quantitative data.
• Innovative, strategic thinker comfortable identifying fintech and travel sector growth opportunities.
• Skilled in project management and organizational tasks.
• Prior exposure to airline operations, business challenges, and revenue mechanisms is highly advantageous.
• Native Arabic speaker with fluent English proficiency to effectively communicate with Middle East and North African stakeholders.

Compensation and Benefits

• Join a well-capitalized, high-growth startup offering competitive remuneration and participation in pre-IPO equity programs.
• Receive a Carrot Cash travel allowance.
• Access to Flexdesk All Access Pass and receive a stipend for remote working arrangements.
• Work within an entrepreneurial environment that embraces risk-taking and innovation.
• Benefit from transparent communication channels with company leaders and management.
• Contribute in small, agile teams where individual impact is substantial.

Contract and Legal Details

This opportunity is structured as a contractor engagement based in Qatar under an independent contractor arrangement supporting Hopper Cloud / HTS operations. The contractor will not hold the status of a company employee under Qatar Labor Law and must secure the necessary legal authorization to work as a freelancer or business entity locally. The contractor assumes responsibility for compliance with all applicable tax and social security laws. This contract is governed by a commercial service agreement and does not offer employee benefits such as paid leave or end-of-service gratuities typical of conventional employment.

About Us

Our mission is to become the foremost global travel platform by integrating sophisticated machine learning with comprehensive travel fintech solutions. We empower hundreds of millions of customers worldwide to travel smarter and save costs through innovative products that tackle pricing volatility and travel disruptions.

Our B2B division, Hopper Technology Solutions (HTS), extends our fintech capabilities to major travel brands like Capital One and Air Canada, enabling them to embed our solutions directly into their platforms. With a large global user base, especially among younger travelers, and significant private funding secured, our company is poised for sustained expansion in a trillion-dollar online travel market.

Use of AI in Recruitment

We incorporate AI-driven technology to efficiently and objectively assess applicant qualifications throughout the hiring process. By applying, candidates consent to the utilization of such automated screening methods.