Account Lead - Middle East - Fintech Ancillaries (100% Remote, Saudi Arabia)

Role Overview

As an Account Lead in the Fintech division of Hopper Technology Solutions (HTS), you will spearhead the advancement of fintech products designed for our airline partners. Your key objective is to collaborate with these partners to introduce innovative fintech offerings, enhance and expand existing solutions, and uncover new opportunities that fuel business growth and improve the travel experience.

Daily Responsibilities

• Forge and nurture strategic relationships with airline partners, gaining insight into their fintech-related needs and obstacles.
• Lead development and launch efforts for new fintech products, aligning team efforts with airline goals and performance indicators.
• Drive optimization and expansion of current fintech offerings to adapt to evolving business requirements and increase ancillary revenues.
• Manage product implementations across various accounts, handling project coordination, stakeholder communication, documentation upkeep, user acceptance testing, and issue resolution.
• Utilize data analytics to monitor performance, gather customer feedback, and inform product optimization strategies.
• Collaborate cross-functionally with engineering, design, marketing, and customer success teams to deliver cohesive product experiences.
• Keep abreast of trends in fintech and the travel sector to forecast changes and pinpoint innovation opportunities.

Ideal Candidate Profile

• Exceptional communication and interpersonal skills for engaging diverse stakeholders effectively.
• Experience with vibe coding and prototyping using AI tools such as large language models (Claude, Gemini, ChatGPT).
• Demonstrated success in managing and expanding strategic partnerships.
• Analytical mindset with experience in data-driven decision-making.
• Creative and strategic thinker with a keen eye for fintech and travel market opportunities.
• Strong organizational and project management abilities.
• Familiarity with airline industry operations, challenges, and revenue models is highly advantageous.
• Native proficiency in Arabic and fluency in English to communicate effectively with partners in the Middle East and North Africa regions.

Perks and Benefits

• Competitive salary with potential pre-IPO equity incentives at a well-funded startup.
• Full coverage of supplemental medical insurance premiums through Tawuniya Insurance, extendable to family members.
• Generous parental leave exceeding industry norms.
• Access to co-working spaces via FlexDesk and a stipend for remote work setup.
• Monthly allowances for housing and transportation.
• Travel stipends through Carrot Cash.
• Unlimited paid time off.
• A culture that encourages risk-taking and innovation.
• Transparent communication with company leadership.
• Small agile teams allowing for substantial individual impact.

About Hopper

Hopper is a global travel platform focused on delivering optimal travel experiences using massive data and advanced machine learning. The company serves hundreds of millions of users and powers partner channels through HTS, its B2B division enabling seamless integration of fintech solutions and travel inventory for airlines and travel providers worldwide. Hopper boasts strong growth metrics, including billions in travel sales, popular fintech products with high customer satisfaction, and partnerships with major brands such as Capital One, Air Canada, and Nubank. Recognized as an innovative leader in travel technology, Hopper combines a playful, youthful user base of Gen Z and millennials with robust B2B operations. The company has secured substantial private funding supporting ongoing expansion in the $1 trillion online travel e-commerce space.

Additional Information

Hopper employs AI technologies to support a fair and objective applicant review process.