Account Executive - Australia

About Sleek

Sleek leverages proprietary software and AI to simplify back-office processes for micro SMEs, empowering entrepreneurs to focus on growing their businesses and engaging with customers. Operating in a booming sector, Sleek serves around 15,000 customers across Singapore, Hong Kong, Australia, and the UK with approximately 500 employees maintaining a startup culture. Since its launch in 2017, the company has become a market leader in corporate secretarial services in Singapore and expanded into accounting, bookkeeping, fintech payments, and payroll services.

Role Overview

The Senior Account Executive role is focused on driving growth in Australia by converting inbound leads into clients while offering exceptional consultative service. This position involves working directly with founders, startups, and SMEs, guiding them through business decisions and identifying the most appropriate Sleek solutions.

Key Responsibilities

• Convert inbound prospects to new Sleek customers.
• Engage in consultative discussions with founders and business owners to ascertain their objectives, challenges, and needs, recommending tailored solutions.
• Develop comprehensive knowledge of Sleek's services and the Australian business environment to provide expert advice.
• Ensure a professional and responsive customer experience from initial contact to conversion.
• Take ownership and act with urgency to manage leads and opportunities effectively.
• Maintain accurate and timely records and pipeline data in HubSpot CRM.
• Collaborate with the Australian sales team to exchange insights, best practices, and customer feedback.
• Contribute to refining sales processes and enhancing customer experience and conversion rates.
• Utilize AI tools to prepare for customer engagements, improve lead qualification, generate actionable insights, and boost sales productivity.

Candidate Requirements

• Minimum 3-5 years of sales experience in B2B services, SaaS, professional services, financial services, fintech, or consultative environments.
• Demonstrated success converting inbound leads into customers.
• Strong skills in discovery, communication, and relationship building.
• Ability to assess customer needs and propose appropriate solutions.
• Highly organized with keen attention to detail and follow-through capabilities.
• Comfortable using CRM systems; experience with HubSpot preferred.
• Familiarity with AI tools like ChatGPT, Copilot, or Gemini for sales preparation and productivity.
• Self-driven, proactive, and able to thrive in a fast-moving setting.
• Based in Australia and able to work remotely.

Behavioural Attributes

• Exhibits ownership and accountability, ensuring tasks are completed reliably and proactively resolving issues.
• Demonstrates humility by welcoming feedback and fostering collaboration.
• Employs structured thinking to balance analytical and creative problem-solving aligned with company and customer needs.
• Listens attentively and respectfully to customers, ensuring they feel understood and valued.
• Data-driven decision maker, leveraging analytics to guide strategies and measure success.
• Capable of engaging in difficult conversations positively to build empathy and trust.

Benefits and Company Culture

• Culture rooted in humility and kindness, promoting a fun, inclusive, diverse, and supportive workplace.
• Flexible work arrangements including 2-3 days remote work weekly, adjustable working hours to accommodate personal needs, and fully remote work for one month annually.
• Competitive market salaries with above-average base pay plus uncapped commissions.
• Generous paid time off and a SGD$1,200 annual flexible benefits allowance for home office or health and fitness expenses.
• Participation in employee share ownership plans available to some employees.
• Strong emphasis on personal growth through autonomy, responsibility, learning opportunities, and AI innovation.
• Certified B Corp with a commitment to environmental sustainability, equity, and social responsibility including tree planting and carbon neutrality goals.

Interview Process

The selection includes multiple stages likely completed within three weeks: initial talent acquisition screening, a 60-minute case study presentation, two soft skill interviews with senior leadership, and reference checks. Flexibility is provided concerning interview format and scheduling.

Additional Requirements

Being a regulated entity, Sleek requires background screening involving education verification, criminal history, political exposure, and credit checks. Candidates' consent will be sought, and adverse findings may affect probation outcomes.