- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 1天前
- 工作模式
- 在家办公
- 学历
- Vocational training in IT system integration or equivalent
- 恢复
- 需要申请
职位描述
Position Overview
Geberit is a global industrial company that combines innovation with a collaborative culture. Join our dynamic IT Service Center team located in Pfullendorf, where modern technologies and opportunities for professional growth are key components of our work environment.
Main Responsibilities
- Handling IT hotline requests via phone in both German and English, with proper documentation.
- Providing 1st-level support by managing incidents and service requests received through phone, email, or ticketing system.
- Resolving hardware and software issues remotely or directly at user workstations, as well as installing new hardware and software components.
- Assisting employees in the efficient use of applications during daily operations.
- Identifying opportunities for process optimization and actively participating in continuous improvements of our systems and workflows.
- Executing smaller projects relevant to the service desk, such as evaluations, rollouts, and standardization efforts.
Candidate Profile
- Completed vocational training as an IT specialist in system integration or an equivalent technical qualification with further IT-focused education.
- A strong commitment to outstanding customer service and support.
- Proficient in both German and English, with excellent written and verbal communication skills.
Benefits Offered
- Access to an employee restaurant.
- Comprehensive onboarding for a smooth integration.
- Employee discounts and service benefits.
- Occupational health management programs.
- Flexible working time arrangements.
- A wide range of training opportunities and opportunities for international assignments.
- Attractive pension and social benefits.