- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 6天前
- 工作模式
- 在家办公
- 学历
- Fachinformatiker Systemintegration or equivalent technical qualification
- 恢复
- 需要申请
职位描述
About the Role
Geberit is a globally engaged industrial company that values innovation, autonomy, and a collaborative atmosphere. Join our IT Service Center team located in Pfullendorf to contribute to a dynamic environment utilizing modern technology with ample opportunities for professional growth.
Key Responsibilities
- Handle IT hotline requests via phone in both German and English, ensuring thorough documentation of all interactions.
- Provide 1st-level support by addressing incidents and service requests received through phone, email, or ticketing system.
- Troubleshoot hardware and software issues remotely or directly at employees' workstations and install new hardware and software components as needed.
- Assist staff in efficient use of applications during daily operations.
- Identify opportunities for process improvements and actively participate in ongoing enhancements to our IT environment.
- Manage smaller projects related to the service desk such as evaluations, rollouts, and standardizations.
Candidate Profile
- Completed vocational training as an IT specialist in system integration or a related technical qualification supplemented by further IT education.
- Strong dedication to service excellence and passion for outstanding customer support.
- Fluent proficiency in German and English both spoken and written.
Benefits
- Access to an on-site staff restaurant.
- Supportive onboarding and optimal entry conditions.
- Employee services and discounts.
- Company health management programs.
- Flexible working time models.
- Diverse opportunities for continuing education and overseas assignments.
- Attractive pension schemes.