Waiter / Steward

Role Overview

The Waiter / Steward position involves several key responsibilities aimed at delivering excellent customer service within a restaurant environment. The employee is expected to maintain punctuality, proper grooming, and wear designated uniforms consistently.

Key Duties and Responsibilities

• Serve food and beverages according to established standards.
• Perform additional daily tasks as assigned by supervisory staff including Shift Manager, Assistant Manager, or Captain.
• Consistently deliver courteous and professional service to guests.
• Maintain effective coordination with restaurant colleagues to foster a harmonious work atmosphere.
• Ensure personal hygiene and appearance are kept at a high standard.
• Attend guests promptly, take orders efficiently, and offer recommendations and information about menu items.
• Prepare customer checks and handle payment collection accurately.
• Complete any other reasonable duties assigned to support restaurant operations.