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About Edikted

Edikted is more than a fashion retailer; it's a culture creator. Our stores bring the latest trends to life, powered by exceptional people who make our brand memorable.

Role Overview

We seek a seasoned Director of Learning and Development to establish and oversee a premier learning function that enhances every stage of the employee lifecycle. This position centers on retail operations, collaborating closely with Retail Leadership to cultivate high-performance store teams while advancing critical learning initiatives within our corporate structure.

Key Responsibilities

Devise and implement a comprehensive retail learning strategy covering all store locations.
Create scalable onboarding programs tailored for Sales Associates, Visual Merchandisers, Supervisors, Assistant Store Managers, and Store Managers.
Design leadership development pathways aimed at preparing high-potential employees for advancement.
Work alongside Retail Operations to refine standard operating procedures, operational training, and execution benchmarks.
Develop compelling learning resources that enhance conversion rates, product knowledge, styling techniques, customer experience, sales skills, and foster customer loyalty.
Support training for new store openings, seasonal recruitment, and expansion projects.
Ensure standardization of best practices across stores while allowing flexibility to meet specific business demands.
Conduct in-store visits to evaluate learning effectiveness and uncover improvement opportunities.
Design and lead leadership workshops for both emerging and established leaders.
Enhance managerial capabilities in coaching, performance management, feedback delivery, accountability, and talent development.
Formulate succession planning and internal mobility initiatives.
Coordinate with HR Business Partners to tackle performance patterns through focused development efforts.
Support onboarding and professional growth for corporate team members.
Create learning experiences that promote cross-departmental collaboration and overall organizational efficiency.
Collaborate with department heads to detect skill gaps and develop corresponding growth plans.
Contribute to company-wide cultural, leadership, communication, and employee engagement campaigns.
Innovate learning design through blended approaches including instructor-led sessions, eLearning, video content, microlearning, job aids, AI applications, and digital tools.
Produce facilitator guides, participant materials, SOPs, playbooks, and other educational assets.
Utilize AI technology to enhance content creation, learning design, and knowledge management.
Maintain and update learning libraries ensuring alignment with strategic business goals.
Partner strategically with Retail Leadership, Operations, HR, and Executive Leadership to synchronize learning actions with company growth and objectives.
Evaluate training impact with KPIs, assessments, operational data, and business performance metrics.
Report learning program insights and recommendations to senior management.

Qualifications and Experience

Bachelor’s degree in Human Resources, Organizational Development, Business, Education, or a related discipline; Master’s degree preferred.
Minimum of 8 years experience in Learning and Development.
At least 5 years leading learning programs within multi-unit retail environments.
Background in supporting fast-expanding, high-volume retail brands.
Strong skills in instructional design and facilitation.
Proven ability to build leadership development programs from inception.
Excellent presentation and communication skills.
Highly organized with robust project management capabilities.
Adaptable to fast-paced, entrepreneurial settings with dynamic priorities.
Proficient in learning technologies including LMS platforms and AI-driven learning tools.
Willing to travel frequently across North America for store visits.

Benefits and Work Arrangement

Health, Dental, and Vision insurance coverage plus 401(k) plan.
Paid Time Off (PTO) provided.
Hybrid work schedule with Monday through Thursday onsite at the Arts District headquarters and remote work on Fridays.
Access to employee discount programs.
Competitive salary in the range of 130000 to 150000 USD per year.

Director of Learning and Development

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