Network Operations Center Engineer (NOC Engineer)
Riyadh, Riyadh Province, Saudi Arabia · Tempo total
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- Experiência
- Mais de 5 anos
- Salário
- —
- Vagas
- 1
- Publicado
- há 1 hora
- Modo de trabalho
- No escritório
- Educação
- Bachelor's degree in IT, Computer Science, or a related field
- Elegibilidade
- Candidates must meet Saudization requirements applicable within Saudi Arabia.
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
Role Overview
Take charge of daily NOC functions on behalf of the client, ensuring incidents are addressed promptly without compromising service standards.
Key Duties
- Manage escalation of incidents between internal departments and external vendors.
- Oversee critical incident monitoring with consistent updates to relevant stakeholders.
- Lead coordination of troubleshooting efforts, engaging appropriate technical teams.
- Maintain oversight of incident resolution progress with strict adherence to SLA commitments.
Qualifications
- Possess a bachelor's degree in Information Technology, Computer Science, or a closely related discipline.
- Minimum of five years' experience in system administration or network operations center roles.
- Demonstrated expertise in managing incident response and escalation workflows.
- Strong skills in communication, coordination, and managing stakeholder relationships.
- Preferably familiar with ITIL frameworks and network monitoring applications.
- Emphasis on candidate eligibility under Saudization policy.