Network Operations Center Engineer (NOC Engineer)
Riyadh, Riyadh Province, Saudi Arabia · À temps plein
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- Expérience
- 5 ans et plus
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 1 heure
- Mode de travail
- Au bureau
- Éducation
- Bachelor's degree in IT, Computer Science, or a related field
- Admissibilité
- Candidates must meet Saudization requirements applicable within Saudi Arabia.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Role Overview
Take charge of daily NOC functions on behalf of the client, ensuring incidents are addressed promptly without compromising service standards.
Key Duties
- Manage escalation of incidents between internal departments and external vendors.
- Oversee critical incident monitoring with consistent updates to relevant stakeholders.
- Lead coordination of troubleshooting efforts, engaging appropriate technical teams.
- Maintain oversight of incident resolution progress with strict adherence to SLA commitments.
Qualifications
- Possess a bachelor's degree in Information Technology, Computer Science, or a closely related discipline.
- Minimum of five years' experience in system administration or network operations center roles.
- Demonstrated expertise in managing incident response and escalation workflows.
- Strong skills in communication, coordination, and managing stakeholder relationships.
- Preferably familiar with ITIL frameworks and network monitoring applications.
- Emphasis on candidate eligibility under Saudization policy.