Customer Service Executive
Gurugram, Haryana, India · ਪੂਰਾ ਸਮਾਂ
ਅਰਜ਼ੀ ਦੇਣ ਵਾਲੇ ਪਹਿਲੇ ਵਿਅਕਤੀ ਬਣੋ
- ਅਨੁਭਵ
- 1 yrs
- ਤਨਖਾਹ
- INR 450,000 – INR 450,000 / year
- ਖੁੱਲ੍ਹਣ ਵਾਲੀਆਂ ਥਾਵਾਂ
- 1
- ਪੋਸਟ ਕੀਤਾ ਗਿਆ
- 3 ਤਰੀਕ
- ਕੰਮ ਮੋਡ
- ਦਫ਼ਤਰ ਵਿੱਚ
- ਸਿੱਖਿਆ
- ਕੋਈ ਵੀ ਗ੍ਰੈਜੂਏਟ
- ਯੋਗਤਾ
- Candidates with or without a graduation degree may apply, provided they have the required inbound customer service experience and can communicate confidently in Hindi and English.
- ਰੈਜ਼ਿਊਮੇ
- ਅਰਜ਼ੀ ਦੇਣ ਲਈ ਲੋੜੀਂਦਾ ਹੈ
ਤੁਸੀਂ ਕਿੱਥੇ ਕੰਮ ਕਰੋਗੇ
ਕੰਮ ਦਾ ਵੇਰਵਾ
About the Company
This opportunity is with Birkenstock, through Ampluskey Consultancy, a New Delhi-based firm focused on HR services and business management support.
Role Summary
The opening is for a Customer Service Executive handling inbound customer interactions. The role is suited to candidates with prior experience in customer service and strong communication ability in Hindi and English.
Responsibilities
- Manage incoming customer calls and respond to queries in a professional manner.
- Support customers by resolving service-related concerns and providing accurate information.
- Maintain a courteous, helpful approach to ensure a positive customer experience.
- Work closely within the assigned shift schedule and follow the company’s service standards.
Requirements
- At least 1 year of experience in inbound customer service is required.
- Graduation is not compulsory; both graduate and undergraduate candidates may apply.
- Fluency in Hindi and English is mandatory.
- Candidates should be comfortable with a day-shift schedule within a 9 AM to 9 PM shift window.
- The role follows a 5-day working week.
Compensation
The package offered is ₹4.5 LPA, with an estimated in-hand salary of ₹31,000 per month.
Additional Information
This is a day-shift position based in Gurugram, India. For further coordination, the contact person mentioned is HR Manish at 9773539202.