- 经验
- 1年
- 薪水
- INR 450,000 – INR 450,000 / year
- 职位空缺
- 1
- 发布
- 3周前
- 工作模式
- 在办公室
- 学历
- 任何毕业生
- 合格
- Candidates with or without a graduation degree may apply, provided they have the required inbound customer service experience and can communicate confidently in Hindi and English.
- 恢复
- 需要申请
你的工作地点
职位描述
About the Company
This opportunity is with Birkenstock, through Ampluskey Consultancy, a New Delhi-based firm focused on HR services and business management support.
Role Summary
The opening is for a Customer Service Executive handling inbound customer interactions. The role is suited to candidates with prior experience in customer service and strong communication ability in Hindi and English.
Responsibilities
- Manage incoming customer calls and respond to queries in a professional manner.
- Support customers by resolving service-related concerns and providing accurate information.
- Maintain a courteous, helpful approach to ensure a positive customer experience.
- Work closely within the assigned shift schedule and follow the company’s service standards.
Requirements
- At least 1 year of experience in inbound customer service is required.
- Graduation is not compulsory; both graduate and undergraduate candidates may apply.
- Fluency in Hindi and English is mandatory.
- Candidates should be comfortable with a day-shift schedule within a 9 AM to 9 PM shift window.
- The role follows a 5-day working week.
Compensation
The package offered is ₹4.5 LPA, with an estimated in-hand salary of ₹31,000 per month.
Additional Information
This is a day-shift position based in Gurugram, India. For further coordination, the contact person mentioned is HR Manish at 9773539202.