Service Coordinator

About Accelleron

Accelleron is a global technology leader specializing in turbocharging, fuel injection, and digital solutions for heavy-duty applications in the marine and energy sectors. With over a century of trusted industry partnership, the company operates in more than 100 locations across over 50 countries. Its 3,000 employees drive innovation to deliver top-tier products and services essential for the energy transition. Accelleron values diversity and inclusion, embracing individual differences as strengths.

Training Requirements

• Candidates without previous field engineering experience will undergo a comprehensive on-site field training program lasting around six months.

Candidate Profile

• Holders of relevant diplomas, preferably with knowledge in marine or mechanical engineering.
• Experience in coordination or supervisory roles involving direct customer interaction, ideally within service or maintenance sectors.
• A minimum of two years in the marine or power generation industry, preferably as a service engineer.
• Capable of planning, prioritizing, and managing service schedules to ensure timely maintenance and repair completion.
• Excellent communication skills to coordinate among customers, service teams, and suppliers.
• Customer-centric mindset with aptitude in conflict resolution, clarifying expectations, and ensuring satisfaction.
• Flexibility to address issues beyond normal working hours due to service scheduling demands.
• Familiarity with SAP or equivalent ERP software is advantageous.
• Demonstrated leadership with a collaborative and solution-oriented approach.
• Proficiency in English is mandatory; additional languages are beneficial.

Benefits

• Competitive salary and benefits package.
• Access to an Employee Assistance Program.
• Inclusive global parental leave policies.
• Flexible work arrangements.