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Role overview

As a Host at Flanigan’s, you’ll be the welcoming presence guests notice first and the friendly face they often see last. This role is focused on creating a positive first impression, guiding seating, handling guest questions, and helping ensure the front-of-house runs smoothly throughout the shift.

Guest experience

Create a warm, upbeat welcome for every guest and maintain a courteous, polished appearance.
Use the company’s signature “Smile Talk” when greeting guests, escorting them to tables, and saying goodbye.
Help manage seating so guests are seated efficiently and the wait list stays organized.
Respond to questions or concerns and relay issues to the manager on duty when needed.

Front-of-house upkeep

Keep the foyer, host stand, and waiting area clean, tidy, and free of debris.
Restock and clean menus as needed.
Help maintain restroom cleanliness for guests.
Answer phone calls promptly, within four rings, and assist callers or route them to the right team member.

Shift duties and physical requirements

Handle opening, closing, shift-change tasks, and assigned side work.
Be able to bend, stoop, and reach frequently during the shift.
Lift items up to 50 lbs when required.

Compliance and work expectations

Must be able to read, write, and speak English.
Must complete and pass the Florida Responsible Vendor program in line with company and state requirements.
Must complete and pass the required food safety certification in accordance with company and Florida rules.
Work schedule is a five-day work week.

Benefits

Paid vacation: 1 week after year one, 2 weeks after two years, and 3 weeks after ten years.
Medical and dental insurance options are available.
401(k) plan with immediate eligibility; enrollment requires being 21 or older.
Shift meals are available at 50% off.

North Miami #20 Host

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