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Customer Support Executive

Maxser Global Supply Chain

Chennai, Tamil Nadu, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 20,000 – INR 28,000 / month
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 4 ಗಂಟೆಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ನೀವು ಎಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತೀರಿ

ಕೆಲಸದ ವಿವರ

About the Role

Maxser Global Supply Chain is seeking a Customer Support Executive to join our team in Chennai, Tamil Nadu, India. This role involves managing customer communications efficiently and ensuring high satisfaction levels through effective problem resolution.

Key Responsibilities

Respond promptly and courteously to customer queries across multiple channels.
Address and resolve complaints by providing suitable solutions quickly.
Manage both inbound and outbound customer calls as part of daily operations.
Keep thorough and precise records of all customer interactions for reference and auditing purposes.
Refer complex issues to specialized departments to guarantee timely resolution.
Adhere strictly to company guidelines and quality assurance standards in all customer engagements.
Consistently meet or exceed personal and team performance goals.
Maintain a focus on delivering excellent customer service to boost overall satisfaction.

ಕೌಶಲ್ಯಗಳು

ಸಂವಹನ ಸಮಸ್ಯೆ ಪರಿಹರಿಸುವ ತಂಡದ ಕೆಲಸ ಗ್ರಾಹಕ ಸಂಬಂಧ ನಿರ್ವಹಣೆ ದಾಖಲೆ ನಿರ್ವಹಣೆ ಗ್ರಾಹಕ ಸೇವೆ Call Handling