Workplace Mental Health Consultant (Part Time)

About Spring Health

Spring Health is an international mental health organization dedicated to dismantling all obstacles to mental wellness. Our goal is to provide straightforward, personalized support that adapts through various life stages, health plans, relocations, and careers. Our AI-driven platform customizes assistance including self-help tools, coaching, therapy, medication guidance, and specialty services. Supported by independent validations, Spring Health serves over 170 million individuals worldwide through partnerships with employers and health plans.

We integrate technology thoughtfully to enhance care, with every team member expected to apply AI tools judiciously and continue developing AI literacy aligned with their role and our mission.

Role Summary

As a Workplace Mental Health Consultant, you will actively join a clinical team embedded onsite at Citi, a top global financial institution. This role goes beyond private practice by offering collaborative support including individual counseling, group trainings, leadership consultations, and crisis response. Reporting to a Clinical Manager, you will collaborate with a dedicated team to advance mental health strategies across a high-performing workforce.

Key Responsibilities

• Deliver consultations and support for managers, HR teams, and employees onsite in New York City for 16-20 hours weekly during set hours (8:30 AM to 5:00 PM).
• Collaborate with an onsite clinical team to share best practices and navigate complex organizational situations.
• Participate regularly in team meetings to foster professional community and shared expertise.
• Assess risk and respond to organizational crises with immediate support, triage, and safety planning.
• Provide strategic advice to leaders and HR partners to promote employee well-being and workplace efficiency.
• Develop deep knowledge of internal benefit systems for seamless navigation and referrals.
• Establish trusting relationships with local stakeholders to implement customized mental health action plans.
• Organize and conduct critical incident response and tailored mental health training sessions.
• Analyze workplace data and trends to identify insights and recommend targeted interventions.
• Represent the program at benefit promotion events to boost awareness and participation.
• Manage formal employee referrals in line with established protocols to ensure suitable care placement.
• Maintain precise, timely clinical documentation while adhering to confidentiality and ethical standards.
• Identify and eliminate care barriers to ensure a smooth experience for members.
• Engage in regular case reviews and internal meetings to maintain a unified care approach.
• Communicate routinely with local contacts to detect and escalate site-specific needs to senior clinical leadership.

Qualifications and Expectations

• Possess an unrestricted psychotherapy license in New York (e.g., Psychologist, LCSW, LMFT, LPC, LMHC); applicants requiring supervision are not eligible.
• Have at least 3 years of post-graduate experience, including a minimum of 1 year as an independently licensed clinician.
• Exhibit expertise in management consultation, critical incident response, and delivering training presentations.
• Demonstrate strong proficiency with technology and telehealth platforms such as Zendesk, Slack, and Google Suite.
• Experience in evidence-based care methods, particularly short-term and solution-focused therapy.
• Comfortable conducting safety planning and interventions for clients presenting higher-risk scenarios.
• Commit to high-quality, timely documentation of service delivery.
• Enjoy both independent work and collaborative engagement within a clinical team and with care navigators.
• Support diversity and inclusion in client and team interactions.
• Have reliable home internet and a personal device for two-factor authentication setup.
• Ability to assist leaders and professionals managing organizational change, complex dynamics, and strategic stress.
• Provide meaningful consultation on executive stress, decision fatigue, and sustainable performance aligned with business goals.
• Conduct engaging training sessions on psychological safety, resilience, leadership, and performance sustainability.
• Recognize and raise cross-functional issues affecting culture, morale, or productivity, recommending appropriate interventions.
• Maintain an accessible onsite presence to reduce stigma and encourage early support-seeking behavior.
• Advise managers on managing morale, burnout, and performance-related stress effectively.
• Identify and address compassion fatigue, secondary trauma, and emotional exhaustion common in high-demand roles.
• Offer de-escalation and stabilization guidance during high-stress incidents and peak periods.

Compensation

The hourly wage for this position ranges from $100 to $117, with final pay determined by experience, location, internal equity, and other business considerations. Compensation programs are reviewed annually for fairness and competitiveness.

Diversity and Inclusion

Spring Health encourages applicants from diverse backgrounds, recognizing that some candidates may hesitate to apply if they do not meet every requirement. We strive to create a workplace where everyone feels valued and supported.

Equal Opportunity Employer

Spring Health is committed to equal employment opportunities regardless of race, religion, sex, age, disability, gender identity, sexual orientation, veteran status, or other legally protected characteristics. Reasonable accommodations are available for qualified individuals upon request.