Wedding and Social Events Executive

About the Role

Join Park Hyatt Auckland as the Event Sales and Planning Executive specializing in Weddings & Social events. This full-time on-site role is based in Auckland CBD and involves overseeing the sales and meticulous planning of weddings and other social gatherings. You will play a key role in delivering a flawless and memorable experience that aligns with the exceptional standards expected by the hotel's distinguished clientele.

Key Responsibilities

• Manage the solicitation and execution of all wedding and social events, as well as additional events as needed according to demand.
• Ensure superior customer service, providing a personalized and smooth experience for potential and confirmed clients, thus upholding the hotel's prestigious reputation.
• Handle accounts receivable operations for clients, including timely invoicing, payment processing, and resolving billing issues.
• Organize and oversee the annual Park Hyatt Auckland Wedding Showcase event.
• Keep abreast of market trends and competitors’ offerings in the wedding and social event sector.
• Adhere strictly to health, safety, and licensing regulations relevant to events.
• Work collaboratively with hotel management to align wedding event initiatives with broader business goals.
• Develop the yearly Wedding Strategy plan with measurable KPIs to drive the hotel's success in this area.

Candidate Requirements

• Minimum of one year’s experience in a wedding-focused role, preferably within a luxury hotel or resort environment.
• Demonstrated success in meeting sales targets and delivering high-quality customer service.
• Strong interpersonal and negotiation skills to build and maintain enduring relationships with clients and suppliers.
• Proven ability to collaborate cross-functionally ensuring client expectations meet operational capabilities.
• Comprehensive understanding of wedding industry trends and best practices.
• Effective communication and adept problem-solving abilities.
• Flexibility to work a rotating schedule, including weekends, to support event operations.
• Qualifications relevant to event management, with a special focus on weddings.
• Legal authorization to work in New Zealand is mandatory.

Work Culture and Values

Park Hyatt fosters a supportive and dynamic workplace environment noted for being one of the world's best multinational employers. Our culture embraces values such as Empathy, Wellbeing, Respect, Integrity, Experimentation, and Inclusion. These principles contribute to a family-like atmosphere that encourages associates to remain highly motivated and engaged in their roles.