Waiter/Waitress at Raffles The Red Sea Resort (Saudi Nationals Only)

About Raffles The Red Sea

Raffles & Fairmont the Red Sea is a premier resort located within Saudi Arabia’s transformative Red Sea Project. The property offers 361 rooms, eleven unique dining venues—including an overwater restaurant with scenic views of the Red Sea and surrounding mangroves—and a spa. Positioned adjacent to an 18-hole championship golf course, the resort exemplifies Fairmont’s reputation as a world-class golf destination. It proudly upholds sustainable development values along 200 km of pristine coastline, archipelagos featuring more than 90 untouched islands, dormant volcanoes, rich marine ecosystems, and ancient archaeological sites.

Role Responsibilities

• Deliver courteous, professional, and efficient food and beverage service at all times.
• Proactively anticipate guest needs and preferences to exceed expectations.
• Present menus with detailed descriptions of dishes and beverages.
• Maintain comprehensive knowledge of menu items, daily specials, and drink selections.
• Handle guest feedback tactfully and escalate concerns to the Manager on Duty.
• Serve and clear food and drinks promptly and unobtrusively.
• Ensure tables are set, cleared, and reset following service standards.
• Assist team members with food delivery, table service, and station replenishments.
• Coordinate communication between Front of House and Back of House to ensure seamless service.
• Follow opening and closing checklists to enable smooth operations.
• Maintain cleanliness and organization of service stations.
• Support daily financial objectives and adhere to all financial procedures.
• Comply with quality measures including LQA and Forbes standards as well as guest satisfaction benchmarks.
• Strictly follow HACCP and FIFO health, safety, and hygiene protocols.
• Adhere to emergency procedures, including evacuation plans.
• Report hazards and maintenance issues promptly through designated channels.
• Maintain effective communication with colleagues and management.
• Participate actively in briefings, meetings, and training sessions.
• Contribute to overall hotel operations by supporting other departments as needed.
• Uphold grooming and professional presentation standards at all times.
• Fulfill any additional tasks or special projects assigned by management.
• Demonstrate accountability and ownership in daily responsibilities.
• Engage in sustainability efforts and promote responsible operational practices.

Candidate Qualifications

• Applicants must be Saudi nationals only.
• Possess a minimum of 1 to 2 years of experience in a related position, ideally within a luxury hospitality setting.
• High school diploma or an equivalent qualification preferred.
• Strong English communication skills; proficiency in additional languages is advantageous.
• Exceptional interpersonal abilities for guest engagement.
• Capable of working effectively in a dynamic, high-pressure environment.
• Meticulous attention to detail and dedication to service excellence.
• Ability to collaborate within diverse teams.
• Effective time management and multitasking skills.
• Maintains a professional appearance with positive demeanor.
• Flexibility to work various shifts, including weekends and public holidays.
• Knowledge of food safety, hygiene standards, and service protocols.
• Experience with LQA, Forbes, or similar luxury brand standards is a plus.

Additional Benefits and Information

• Join one of the region's most esteemed luxury hospitality destinations.
• Competitive remuneration package along with additional benefits.
• Provided accommodation, meals, and transportation.
• Career advancement opportunities within Accor’s international brand portfolio.
• Access to specialized learning and development programs tailored to career growth.
• Employee benefit card offering discounts across Accor properties globally.
• A vibrant work environment focused on innovation and excellence.