Vice President - Private Banking Sales

About QNB Group

Founded in 1964 as Qatar’s first commercial bank owned by Qatari nationals, QNB Group has grown into the largest banking group across the Middle East and Africa. Its operations now span more than 31 countries on three continents, supported by a broad portfolio of modern financial products and services. The group employs over 28,000 people, serves up to 20 million customers, and operates through 1,000 branches and offices alongside an ATM network of 4,300 machines.

QNB is consistently recognized among the top-rated banks in the region by major credit agencies such as Standard & Poor’s, Moody’s, and Fitch. The bank has also received multiple awards from prominent international financial publications. Owing to its continued financial strength and international expansion, QNB is currently regarded as the most valuable banking brand in the Middle East and Africa by Brand Finance Magazine. In addition, the group runs an active community support program and sponsors social, educational, and sporting initiatives.

Role Overview

The Vice President - Private Banking Sales will be responsible for managing and deepening relationships with assigned High Net Worth and Ultra High Net Worth clients, including members of the ruling family and government officials. The role serves as the primary contact point for private banking clients and acts as a coordinated solution provider across banking, investments, fiduciary services, and lending. The position also requires close collaboration with domestic private bankers to generate referrals from their client networks.

Key Responsibilities

In this position, you will contribute to business growth, client satisfaction, risk control, and team performance while ensuring service quality for a high-value client portfolio.

• Review client financial information and investment goals, then work with the Asset Management team to recommend appropriate strategies based on risk profile and personal financial statements.
• Support the SVP Private Banking Sales in building and executing plans to deliver volume, revenue, and profit targets for the UHNW segment.
• Apply role-specific KPIs and established best practices to improve sales execution and service outcomes.
• Encourage cost awareness, operational efficiency, and productivity improvements to reduce waste and enhance value for the bank.
• Operate within delegated authority limits and assign authority appropriately while monitoring how it is exercised.
• Show a strong understanding of the financial and non-financial drivers behind business performance.
• Lead by example and motivate the private banking team to meet targets while maintaining exceptional client service.
• Take ownership of the most complex and demanding personal and corporate clients.
• Build proactive, long-term relationships with private banking customers and assess their investment objectives, liquidity needs, return expectations, and time horizon.
• Coordinate with Asset Management to design, implement, and monitor suitable investment approaches using equities, bonds, property, alternative investments, structured products, and related vehicles.
• Manage portfolios on either an advisory or discretionary basis in coordination with the Asset Management team.
• Strengthen a referral-based service model so clients are made aware of relevant bank offerings such as lending, fiduciary services, and yacht finance where appropriate.
• Act as the single point of contact for private banking matters related to HNW clients and ensure customer complaints are resolved in line with internal procedures.
• Contribute to SLA development with internal departments so private banking requests receive priority handling and customer satisfaction improves.
• Maintain effective working relationships across the QNB Group to secure fast resolution of client needs, queries, and operational issues.
• Provide complete and timely information to internal and external auditors, as well as Compliance, when required for the UHNW client base.
• Assist customers with enquiries about banking and investment products and work toward practical solutions.
• Maintain service delivery commitments with internal teams to improve turnaround times.
• Share accurate and timely data with auditors, Compliance, Financial Control, and Risk teams when needed.
• Help shape a competitive product suite that attracts and retains valuable customers and supports market share and profitability growth.
• Partner with the SVP Private Banking Sales and Marketing Unit to design and implement marketing strategies for the department’s products and services.
• Keep up strong knowledge of private banking, associated risks, operations, and control practices.
• Maintain solid understanding of investment products and general market conditions.
• Identify personal development needs and pursue relevant learning activities to stay current in the profession.
• Comply with all legal, regulatory, and internal requirements, including AML/CTF, sanctions, data protection, fraud control, whistleblowing, conflict of interest, and insider dealing standards.
• Work in line with the Three Lines of Defence model to identify, assess, monitor, manage, and report risks appropriately.
• Promote positive client outcomes under the Conduct Risk policy.
• Support RCSA, KRI tracking, incident reporting, and remediation activities in accordance with operational risk requirements.
• Maintain the knowledge and competence needed to perform the role effectively and complete all required training.
• Attend mandatory internal and external seminars as directed by the bank.
• Protect sensitive information through strong data privacy and confidentiality practices.
• Handle customer and internal bank information strictly on a need-to-know basis, sharing it only with relevant senior management, audit, compliance, and regulators where appropriate.
• Uphold high professional standards that support QNB’s reputation and market leadership.
• Carry out additional ad hoc duties and activities related to QNB as requested by management.

Education and Experience

• A university degree is required, preferably in Marketing, Banking, Finance, Accounting, Economics, or Business Administration.
• The candidate should have completed CISI Level 4 Certificate in International Advanced Wealth Management or an equivalent qualification.
• CFA Level 1 must have been successfully passed.
• CFA charterholder status is considered highly desirable.
• A minimum of 12 years of client-facing experience in financial services is required, with a focus on managing UHNW customer relationships.
• The candidate should have at least 3 years of experience in the local market and a strong understanding of competition, industry practices, and private banking regulations.
• A proven history of winning and retaining significant new business is essential.

Required Documents

Applicants must be ready to provide the following documents:

• Updated resume or CV
• Copy of passport or QID
• Copy of education certificate

Additional Information

This is a client-facing private banking leadership role based in Doha, Qatar, with an onsite work arrangement. The position requires strong confidentiality, regulatory awareness, and the ability to coordinate across internal teams to support high-value client needs.