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Job description
About Mongoose and the Role
Mongoose is a leading AI engagement platform focused on higher education institutions, helping colleges and universities improve enrollment, retention, and fundraising without increasing staff demands. Although we have strong products and customers, the revenue generation system needs to be fully developed. This Vice President of Revenue role will take complete ownership of revenue operations, including new business development, client success, account management, and the cohesive system connecting these functions. The core objective is to establish a straightforward, disciplined revenue engine.
Key Responsibilities
- Lead the entire revenue organization encompassing new business, client success, account management, enablement, and operations to drive annual recurring revenue (ARR) growth through winning new clients and ensuring customer retention.
- Create and implement a simple, repeatable sales process with clear stages, standards, and playbooks that standardize team execution, enhance forecasting accuracy, accelerate deal closure, and improve conversion rates.
- Develop and nurture sales representatives, who are typically early in their careers, by designing a structured onboarding, training, and coaching framework with active, hands-on involvement in deals and reviews to build their confidence and sales effectiveness.
- Target and expand into larger, more valuable accounts within higher education by sharpening market insights, focusing the team on high-potential opportunities, raising average contract value pursued, and exercising discipline by declining less beneficial deals.
- Operate the revenue function with an innovative mindset, fully integrating AI technologies to improve efficiency, accuracy, and impact on workflow by envisioning and implementing tech-based revenue transformations beyond current norms.
Qualifications and Experience
- Proven experience running a full revenue organization responsible for both new business acquisition and customer retention, with personal accountability for revenue targets.
- Strong data-driven approach to analyze sales performance by examining pipeline health, conversion metrics, and deal progression rather than relying on subjective explanations.
- Experience designing or overhauling effective sales systems that achieve consistent outcomes.
- A skilled coach who has successfully transformed early-career sales staff into productive closers through direct engagement rather than distant oversight.
- Ability to think in terms of unit economics and adapt quickly to market conditions; experienced in steering teams toward larger deals while maintaining rigorous focus.
- Familiarity with leveraging AI tools to enhance revenue operations and a proactive attitude toward advancing these capabilities without needing external approval.
- Background in higher education or EdTech is advantageous but not mandatory; readiness to rapidly understand and engage this specialized market is expected.
Work Environment and Culture
The VP will integrate as a key member of the senior leadership team, collaborating closely with the CEO and partners in Product, Marketing, Finance, and People operations to ensure aligned, accountable execution and business performance. The role supports a remote work setting anywhere in the U.S., with occasional travel for client meetings, major deals, and team gatherings.
Compensation and Benefits
- Comprehensive coverage for medical, dental, and vision insurance
- 401(k) plan featuring company match: 100% match on the first 3% contribution and 50% on the next 2%
- Flexible paid time off policy allowing work-life balance
- Competitive leave policies including 13 paid holidays and a week off between Christmas and New Year’s
Diversity and Inclusion
Mongoose values diversity as a driver of innovation and is committed to fostering an inclusive environment where all individuals feel respected and empowered. We are an equal opportunity employer welcoming applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. Accommodations are available upon request throughout the application process.