Vice President of Revenue

About Mongoose

Mongoose is a leading AI Engagement Platform tailored for higher education institutions. Our platform assists colleges and universities in boosting enrollment, improving student retention, and enhancing fundraising efforts, all without the need to increase staff numbers. With a solid product and customer base in place, we are now focused on establishing a comprehensive revenue engine to accelerate growth. This pivotal role of Vice President of Revenue is central to driving that growth.

Key Responsibilities

• Oversee the entire revenue organization, leading teams in new business development, client success, and account management under a unified strategy aimed at expanding annual recurring revenue (ARR) through customer acquisition and retention.
• Develop and implement a straightforward, repeatable sales process that clearly defines each stage from initial contact through to closing and renewal, ensuring consistency and efficiency in execution, leading to reliable forecasting, quicker deal closures, and improved conversion rates.
• Cultivate and mentor sales representatives who are in early phases of their careers by designing and managing ramp-up programs, ongoing enablement, and continuous coaching, actively participating in deals and reviews to build confident, skilled sellers.
• Shift the sales focus towards larger, high-value deals in the higher education sector by prioritizing accounts with significant growth potential, applying strategic judgment to pursue deals that maximize value and declining those that do not meet standards.
• Innovate revenue operations by integrating AI-driven tools and processes to enhance efficiency, accuracy, and effectiveness throughout the sales organization, creatively envisioning and building technology-driven improvements.

Qualifications and Experience

• Proven leadership of a full revenue team encompassing both new client acquisition and customer retention, with personal accountability for key performance metrics.
• Analytical approach focused on funnel metrics including pipeline health, conversion rates, and time spent at each sales stage to diagnose performance issues swiftly.
• Experience designing and implementing effective sales systems either from the ground up or through substantial improvements within existing organizations.
• Demonstrated ability to coach and develop early-career sales professionals into competent closers through direct and hands-on guidance.
• Strong business acumen with skills in unit economics and rapid market analysis, successfully steering teams towards pursuing larger, more profitable deals while exercising discipline in deal selection.
• Active incorporation of AI technology in enhancing sales workflows and driving operational excellence without waiting for external authorization.
• Prior background in higher education or EdTech is advantageous, providing familiarity with the market’s unique characteristics, though not required, with an openness to quickly closing knowledge gaps.

Work Environment & Collaboration

The VP of Revenue role functions as an integral part of senior leadership, partnering closely with the CEO, Product, Marketing, Finance, and People teams. Collaboration is emphasized through frequent feedback, shared decision-making, and mutual accountability for overall business outcomes beyond individual departments.

Company Impact

Currently trusted by over 1,000 higher education institutions, Mongoose empowers teams by automating routine tasks with AI, allowing staff to focus on activities that directly advance student success such as completing applications, improving retention rates, and increasing donor engagement.

Benefits

• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) plan with company matching contributions: 100% match on the first 3% of salary and 50% match on the next 2%.
• Flexible paid time off policies to support work-life balance.
• Generous leave policies including 13 paid holidays with a dedicated week off between Christmas and New Year’s.

Additional Information

This position allows remote work from anywhere in the United States, with occasional travel required for customer meetings, major deals, and team gatherings.

Mongoose values diversity and inclusion, striving to foster an equitable workplace where all individuals feel respected and empowered. We are an equal opportunity employer and do not discriminate based on any protected characteristics. Accommodations during the application process are available upon request.