VA Health System Specialist

Overview

This pivotal role offers an opportunity for significant professional development and impact by combining clinical education, relationship management, healthcare system strategy, and measurable revenue generation within the Veterans Affairs (VA) healthcare system. The ideal candidate will excel in complex healthcare settings, demonstrate strong engagement with providers, and be driven to establish enduring, sustainable programs that improve patient outcomes while fueling organizational growth.

Key Features of the Position

• Chance to design and expand therapy programs in one of the nation’s most intricate healthcare networks.
• Directly influence veteran patient outcomes via non-drug treatment modalities.
• High autonomy complemented by visibility from executive and sales leadership.
• Clear advancement path toward regional or national leadership roles within the VA system.

Primary Responsibilities

• Forge and nurture strategic partnerships with VA clinical teams, service line leaders, prosthetics departments, and administrators.
• Act as the lead contact for therapy adoption, reimbursement navigation, and sustaining programs long-term at assigned VA sites.
• Deliver expert clinical and product education through comprehensive training, demonstrations, and ongoing support.
• Establish subject matter expertise in therapy indications, best practices, documentation, coding, VA medical center policies, and patient access routes.
• Increase therapy utilization and prosthetics orders measurably across designated VA locations.
• Help meet growth goals via broadening patient engagement, encouraging new prescribing providers, and standardizing referral processes.
• Support facility-level and regional expansion, including onboarding new VA medical centers and VISN initiatives.
• Achieve and surpass organizational payor growth targets for the VA by 2026, contributing to revenue, market share, and sustainability within federal healthcare.
• Function as a sales-focused, results-driven position, with performance evaluated by therapy usage growth, order volume, provider adoption, and facility expansion.
• Analyze current clinical and administrative VA workflows to identify challenges and improvement possibilities.
• Collaborate with clinical and prosthetics teams to refine processes consistent with VA policies and payer standards.
• Ensure therapy programs are aligned with VA reimbursement models, prosthetics service expectations, and medical necessity documentation rules.
• Translate evolving regulations, payer updates, and organizational priorities into actionable field activities.
• Monitor usage trends, barriers, and growth avenues across assigned sites, providing insight and forecasts to sales leadership.
• Support multi-site growth throughout the VA network, including community-based outpatient clinics (CBOCs) and VISN projects once mature.
• Work cross-functionally with government accounts, contracting, reimbursement, and marketing to enhance growth.
• Adapt responsibilities, geographic scope, and assigned facilities as business needs change.
• Undertake local and regional travel to VA facilities and related clinics as necessary.

Candidate Requirements

• Experience in healthcare, medical device sales, clinical sales, or federal healthcare systems is essential.
• Proven communication, relationship-building, and stakeholder engagement skills.
• Capacity for independent, strategic operation in complex healthcare environments.
• Knowledge or experience with rehabilitation, pain management, or prosthetics teams is advantageous.
• Prior VA experience or existing VA relationships are a plus but not mandatory.
• Bachelor’s degree is preferred.
• Minimum of three years in healthcare, medical device, or clinical field roles is desirable.