US Health Insurance Claims Processor (Voice)

About the Role

Join a reputable organization as a US Health Insurance Claims Processor specializing in voice-based operations. This position involves handling healthcare claims, ensuring accuracy, compliance, and effective communication across various stakeholders. The role is stationed in Kochi, India.

Key Responsibilities

• Process and review healthcare claims following company guidelines and industry-level standards.
• Verify patient eligibility and available benefits to confirm claim validity.
• Analyze claims thoroughly to detect any errors, missing information, or inconsistencies.
• Liaise with healthcare providers, patients, and insurance firms to address inquiries related to claims.
• Adhere strictly to HIPAA and other regulatory mandates during claims handling.
• Keep meticulous records regarding every claim processed to maintain data integrity.

Candidate Requirements

• Must hold a graduate degree.
• Prior experience in handling healthcare or insurance claims, specifically life or group benefits claims, is preferred.
• Exceptional attention to detail along with strong analytical capabilities.
• Effective communication and interpersonal interaction skills.
• Ability to type at least 25 words per minute with a minimum accuracy level of 80%.

Eligibility

Open to all graduates interested in acquiring or applying their knowledge in US health insurance claims processing.