Receptionist - Healthcare & Patient Services

About the Role

Our client, a prestigious luxury aesthetic clinic in Dubai, is looking for a polished and customer-oriented Receptionist to become a key member of their expanding team. This position offers a remarkable chance for individuals passionate about delivering superior patient care within a premium healthcare setting.

Key Responsibilities

• Greet patients and visitors warmly with utmost professionalism to create a positive initial experience.
• Efficiently oversee appointment scheduling, patient registration processes, and manage walk-in inquiries.
• Accurately handle billing procedures, process payments, and perform daily cash reconciliation.
• Conduct patient follow-ups and assist with general administrative duties.
• Liaise effectively with clinical staff to ensure a smooth and coordinated patient journey.
• Keep the reception area organized while upholding the highest standards of customer service.

Essential Qualifications and Skills

• Prior experience in aesthetic clinics, healthcare, hospitality, luxury retail, or customer service is highly desirable.
• Excellent command of English in both spoken and written forms; knowledge of Arabic is an added advantage.
• Proficient computer skills with ability to type quickly and accurately.
• Professional demeanor paired with strong interpersonal and customer service abilities.
• Highly organized, capable of handling multiple tasks in a dynamic, fast-paced environment.
• Demonstrates a positive, proactive, and service-driven attitude.
• Availability to work full-time across a five-day workweek.