Mega Walk-In Drive 2026 | Fresh Graduate Hiring for International Voice and Service Desk Roles in Bengaluru & Pune

About Infosys BPM

Infosys BPM is a global frontrunner in business process management, delivering comprehensive, transformative BPM services worldwide. Established in 2002 as a fully owned subsidiary of Infosys Limited, we operate from 42 delivery centers across 16 countries, employing over 57,000 professionals from 124 nationalities. Our focus lies in boosting client cost efficiency, process improvement, and superior customer experiences through innovative frameworks, automation, and technology solutions. Recognized repeatedly for HR excellence and industry leadership, we empower organizations globally to streamline their digital and operational journeys.

Job Opportunity: International Voice Process & Service Desk Roles

We are conducting a mega walk-in hiring drive exclusively for fresh graduates interested in kickstarting their careers with international customer support roles. The openings are for two key positions catering to both non-IT and IT backgrounds, involving international voice processes and service desk support.

Positions and Responsibilities

• International Customer Support Associate (Non-IT Background): Engage in voice-based communications with international clientele, resolve queries empathetically, ensure exceptional customer satisfaction, and foster positive client relationships through clear communication.
• Service Desk Associate (IT Background): Provide technical assistance for hardware, software, and networking issues to global customers, use ticketing platforms to manage incidents, and deliver prompt solutions maintaining customer contentment.

Walk-In Drive Details

• Date: 31 July 2026
• Time: 10:00 AM to 1:00 PM
• Venue: IIPM Infosys Phase 2, Gate No-2 No. 40/P-41/P, Electronic City Phase II, Industrial Area, Konappana Agrahara, Bengaluru - 560100
• Landmark: Sunik Industries

Job Location & Work Mode

• Locations: Bengaluru and Pune
• Work mode: 100% Onsite (Work From Office)
• Shifts: Rotational including night shifts
• Week Offs: Rotational
• Employment type: Full-Time

Eligibility Criteria

• Fresh graduates or individuals with less than one year of experience
• For International Customer Support Associate: Any full-time graduate with non-IT degrees (minimum 15 years of education)
• For Service Desk Associate: Graduates in IT-related fields such as B.E./B.Tech or BCA
• Excellent command of English (speaking, reading, writing)
• Strong interpersonal and customer handling skills
• Willingness to work in rotational and night shifts
• Postgraduates are not eligible

Documents to Bring

• Printed updated resume
• Two government-issued identity proofs (PAN, Aadhaar, Passport, or Voter ID)
• Original academic certificates: 10th and 12th marksheets, graduation marksheets, consolidated marksheet if applicable, provisional certificate, and degree certificate

Note: Government-issued ID is mandatory for entry. Laptops and cameras are not allowed inside the venue.

Why Join Infosys BPM?

• Engage with global clients providing international exposure
• Opportunity for accelerated career growth
• Robust learning and development programs
• Inclusive and collaborative organizational culture
• Cutting-edge technology environment
• Ideal career platform for freshers

Ready to start your career?

Attend the walk-in interview on 31 July 2026 between 10:00 AM and 1:00 PM in Bengaluru to seize this opportunity to be hired and advance your career in international customer support and technical service desk roles.