TikTok Shop - External Affairs and Reactive IPR Governance Specialist

About the team

The Governance and Experience function is a worldwide team focused on making the platform safe, dependable, and trustworthy for users and partners alike. The team shapes policies, rules, products, and systems to raise quality across the commerce ecosystem. This role sits within that mission and supports a more innovative, secure, and intuitive experience.

What you will do

• Create and roll out intellectual property rights governance approaches and operating frameworks that keep policies aligned and reduce risk through both prevention and rapid response.
• Review enforcement information, violation patterns, seller and creator activity, risk signals, and brand protection indicators to spot new threats, produce insights, and inform business choices.
• Work with Product, Data, and Engineering teams to build and improve automated detection models, rule-based mechanisms, and workflow tools that strengthen the speed, precision, and reach of IPR enforcement.
• Coordinate with Legal, Product, Operations, and other teams to align on IPR direction, update policies, maintain reporting compliance, and manage timely responses.
• Own cross-market governance initiatives, pilot launches, tooling deployments, and process enhancements, with responsibility for timelines, documentation, stakeholder communication, and delivery results.
• Find gaps in operations and policy, conduct detailed investigations, and lead scalable upgrades to workflows, SOPs, and governance practices that improve platform integrity and user trust.
• Develop and maintain strategic relationships with external stakeholders such as brands, IP associations, regulators, and enforcement bodies; represent the company in industry discussions; and keep up to date with IP law, e-commerce regulations, and marketplace best practices across markets.
• Organize and deliver industry events such as conferences, webinars, and seminars, including vendor coordination, budget handling, and end-to-end execution.

Requirements

• Bachelor’s degree in Mathematics, Statistics, Data Analytics, Computer Science, Engineering, or a closely related discipline.
• Experience in e-commerce governance, intellectual property, compliance, risk management, or a similar area.
• Strong written and verbal communication skills, plus the ability to manage stakeholders across multiple functions.
• Comfort working independently, adapting quickly, and performing well in a fast-moving environment.
• Strong analytical and problem-solving ability, including experience using SQL and data to guide decisions.
• Track record of handling complex programs and improving processes or workflows.

About TikTok

TikTok is a leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. Its global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why join us

Creativity sits at the center of TikTok’s mission. The company builds products that help people express themselves, discover others, and connect authentically. Its diverse teams create value for communities while encouraging curiosity, humility, resilience, and an “Always Day 1” mindset. The environment is designed for learning, innovation, and meaningful impact.

Diversity and inclusion

TikTok says it is committed to an inclusive workplace where people are valued for their skills, experiences, and perspectives. The company aims to reflect the diversity of the communities it serves and welcomes candidates who share that commitment.