Telesales Executive

Company Overview

LegalDev Tax India Pvt Ltd is a premier Indian firm providing business assistance and legal advisory services, specializing in company registration. Comprising skilled chartered accountants and legal experts, the organization offers customized solutions designed to streamline business functions and empower clients in making well-informed decisions. Our dedication lies in client satisfaction and fostering innovative business solutions.

Role Summary

We are seeking a Telesales Executive to drive client acquisition and retain strong customer relationships. The role centers on engaging with prospective clients via calls, elucidating our services, and converting inquiries into confirmed sales. The position calls for a customer-centric approach and fluency in English and Hindi.

Key Responsibilities

• Conduct outbound phone calls to prospective clients to introduce LegalDev’s service offerings.
• Qualify potential sales leads by establishing rapport and effective communication.
• Comprehend client requirements and suggest appropriate business and legal service solutions.
• Address client questions, provide thorough information, and resolve concerns to enhance customer satisfaction.
• Follow up on leads to meet defined sales targets and nurture ongoing client relationships for repeat business.
• Maintain detailed records of client communications and sales activities within the CRM system.
• Monitor and report performance metrics daily, weekly, and monthly.
• Collaborate with sales and operations teams to synchronize strategies and ensure smooth client experiences.
• Gather client feedback for continuous service improvement and stay informed of company offerings, market trends, and industry developments.

Requirements

• Experience in customer service or related fields.
• Fluency in both English and Hindi (written and spoken).
• Strong persuasive and negotiation skills.
• Customer-oriented approach with aptitude for building sustainable client relationships.
• Basic proficiency in computers and familiarity with Customer Relationship Management (CRM) software.

Employment Details

• Location: No-3, Roop Nagar Shalimar Bagh, near SBI Bank, Bhura Patel Nagar A, Tagore Nagar, Jaipur, Rajasthan 302021.
• Employment Type: Full-time position.
• Notice Period: Immediate joining required.

Why Work With Us?

• Contribution to a rapidly expanding company emphasizing innovation and client success.
• Interact with a variety of clients, solving diverse business challenges.
• Supportive work culture fostering professional development and career progression.
• Competitive monthly salary with performance-linked incentives.
• Engagement in a collaborative environment valuing continual learning and excellence.