Style Advisor - Saks Fifth Avenue NY

About the Role

Join Givenchy at Saks Fifth Avenue in New York as a Style Advisor and immerse yourself in luxury fashion with audacious collections. This role focuses on delivering personalized client experiences that uphold Givenchy's prestigious legacy while achieving and exceeding sales targets.

Key Responsibilities

• Surpass monthly and yearly sales goals consistently.
• Take full accountability for individual performance objectives.
• Utilize an omni-channel strategy to recommend products across all sales platforms.
• Stay informed on market trends and competitor activities.
• Maintain thorough knowledge of all Givenchy product categories to tailor client service effectively.
• Represent the Givenchy brand with passion and enthusiasm, incorporating the unique Givenchy Selling ceremony in every customer engagement.
• Use your distinctive personal style to craft exceptional guest experiences and memorable moments.
• Strengthen and grow client relationships to promote long-term loyalty and meet sales plans.
• Engage new and existing clients continuously through personalized communication such as handwritten notes, phone calls, and emails.
• Gather detailed customer information through discovery conversations to better understand client needs.
• Implement hospitality best practices and optimize store amenities to create bespoke shopping experiences.
• Drive business by styling seasonal collections and essential merchandise.
• Address Net Promoter Score (NPS) performance and client feedback proactively.
• Identify clients’ community passions and social activities to foster CSR opportunities.
• Perform additional duties including store operations, visual merchandising, aftercare, and inventory management.
• Comply with all company policies and procedures consistently.

Candidate Profile & Qualifications

• Minimum of one year experience in sales, retail, hospitality, or related industries.
• Track record of driving sales and delivering results.
• Proven ability to engage clients effectively and deliver excellent communication skills across verbal and written forms.
• Strong anticipation of client needs and concerns.
• Exceptional time management skills.
• Customer service oriented with dedication to supporting both clients and colleagues.
• Preferably college-educated.

Benefits and Work Environment

• Career development opportunities within Givenchy and the larger LVMH Group, renowned for its extensive portfolio of luxury houses.
• Regular professional growth discussions and skill enhancement support.
• Comprehensive health insurance coverage including medical, dental, and vision plans.
• Access to private LVMH sales and various employee perks.
• Corporate social responsibility initiatives supporting environmental and social positive impact.
• Competitive hourly pay ranging between $24 and $27, based on experience and skills.
• Additional benefits include bonus structures, paid time off, holiday pay, 401k plans with employer contributions, short and long-term disability, and employee discounts.
• An inclusive workplace valuing diversity and providing reasonable accommodations for individuals with disabilities throughout the hiring and employment process.