Strategy Manager - Business Planning & Operations, EMEA at TikTok Shop

Overview

The Business Planning & Operations team at TikTok Shop drives strategic initiatives that impact various divisions across TikTok, partnering closely with senior leaders from multiple departments such as Category, Partnerships, Strategy, Governance & Experience, and Data Science. Their core mission is to foster business expansion and enhance operational efficiency through insightful analysis and practical business solutions.

Primary Duties

• Work hand-in-hand with category managers to craft and implement category operation strategies, focusing on partner management, product curation, and content development to stimulate business growth.
• Evaluate partner groupings and adjust short video and live streaming approaches based on partner profiles.
• Shape and improve product selection tactics influenced by user interests and platform metrics.
• Refine operational procedures, perform thorough root cause investigations, and offer scalable resolutions for operational challenges at the category level.
• Create and maintain best practice guidelines and playbooks to assist partners in applying effective, data-supported strategies.

Candidate Profile

• Proven experience in one or more areas such as Operational Strategy, Management Consulting, Growth Strategy, or Commercial Analysis.
• Strong analytical mindset with proficiency in deriving useful insights from complex data sets.
• Track record of overseeing strategic projects, promoting collaboration across teams, and influencing decisions through data-driven insights.
• Excellent logical reasoning and problem-solving skills.
• Effective communication abilities and collaborative attitude to work seamlessly across functions.
• Fluent in English.

Desirable Attributes

• Work history in consumer-centric sectors like Commerce, Retail, FMCG, Social Media, Technology, or Entertainment.
• Familiarity with TikTok-like content platforms and their associated business models.

About TikTok

TikTok is a premier destination for short-form mobile videos, aiming to spark creativity and bring joy globally. Its headquarters are in Los Angeles and Singapore, with offices worldwide including London.

Why Work With Us

TikTok fosters innovation and creativity as inherent values. By encouraging curiosity, humility, and impact-driven mindset, the company provides a dynamic environment where teams collaborate to innovate continuously. Embracing challenges and maintaining an 'Always Day 1' philosophy, TikTok offers opportunities for learning, growth, and meaningful contributions.

Diversity & Inclusion

TikTok is dedicated to building an inclusive workplace that respects diverse skills, perspectives, and backgrounds, mirroring the global communities it serves. The company passionately celebrates diversity and strives to provide an equitable environment for all employees.