- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Bachelor's Degree
- Resume
- Required to apply
Where you'll work
Job description
About the Role and Team
Join our Fast Moving Consumer Goods (FMCG) team where you will play a crucial role in driving merchant growth by acquiring new sellers and aiding their success on the platform, ensuring exceptional customer experience through outstanding service.
Key Responsibilities
- Manage the daily operations of category account managers and oversee operational activities.
- Collaborate with the category leader to develop and implement strategies for business development and category growth.
- Partner with content creators and influencers to boost Gross Merchandise Value (GMV).
- Conduct detailed category data and gap analyses to devise effective solutions.
- Lead special projects focused on enhancing experiences for sellers and buyers within the category.
Essential Qualifications
- Bachelor's degree or equivalent practical experience.
- Minimum of three years’ experience in eCommerce, particularly in Account Management.
- Background in Business Development, Account Management, Content Creation, Social Media Marketing, or related fields.
- Excellent interpersonal skills, strong communication, customer service aptitude, and experience managing client relationships.
- Good understanding of social content formats, particularly live streaming and short videos.
- In-depth knowledge of the Health and Food sector, including market trends and creator ecosystems in Singapore.
Preferred Skills and Attributes
- Well-established network within Health/Food sectors and FMCG creators or agencies.
- Strong analytical abilities with proficiency in problem-solving and data interpretation.
- Ability to rapidly adapt, multitask effectively, and work independently with a proactive and accountable approach.
- Experience or familiarity with discovery commerce in mature markets.
About TikTok
TikTok is a leading platform for short-form mobile video, dedicated to inspiring creativity and spreading joy globally. Headquartered in Los Angeles and Singapore, TikTok operates offices worldwide, fostering a diverse and innovative work environment.
Why Work With Us
At TikTok, creativity drives our mission as we enable authentic self-expression and community connection through our innovative products. Our team values curiosity, humility, resilience, and innovation in a high-growth tech setting. We embrace challenges as opportunities and uphold an "Always Day 1" mindset to create significant impact for our users and communities.
Diversity and Inclusion
Committed to inclusivity, TikTok celebrates diverse skills, experiences, and perspectives, reflecting the global communities we reach. We strive to provide a welcoming workplace culture that empowers employees to thrive and contribute to our shared goals.