Store Manager

About the organisation

The Salvation Army is a faith-based movement and one of Australia’s most recognised charities. Its work is centred on creating positive change in people’s lives and futures by offering support, safety, community, and opportunity when it is needed most.

Role overview

This is an opportunity for an experienced retail leader to run the Rothwell Salvos Stores location. In this permanent, full-time position based in Rothwell, Queensland, you will guide the team, lift sales performance, and create an excellent customer experience while helping generate funds for Australians facing hardship.

What you will do

• Oversee daily store activity and deliver sales and surplus outcomes.
• Manage stock movement, pricing, and visual presentation in line with Salvos Stores standards and values.
• Lead, coach, and grow a committed group of staff members and volunteers.
• Monitor budgets, arrange rosters, and control wage expenses so the store operates efficiently.
• Develop and maintain strong relationships with local community organisations and partners.

What we are looking for

• Prior retail management experience is required.
• Well-developed customer service, communication, and interpersonal skills are essential.
• Strong leadership capability with the ability to motivate and engage others.
• Confidence working within budgets and balancing operational priorities.
• Experience with the Workday HCM system is considered an advantage.
• A genuine fit with the mission and values of The Salvation Army, including integrity, respect, compassion, collaboration, and diversity.

Benefits

• Salary packaging of up to $15,900 tax free, plus a $2,650 meal entertainment benefit.
• Paid parental leave for primary carers for 12 weeks and for secondary carers, along with a purchased leave option of up to 8 weeks.
• Workplace Support Leave of 5 days for volunteering in Salvation Army initiatives.
• Staff discount on store purchases.
• No Sunday shifts, supporting better work-life balance.
• Access to Fitness Passport and consumer discounts.
• Access to employee assistance and health and wellness programs.
• Training and development opportunities to strengthen job skills and capability.
• A purpose-led career with meaningful social impact.

Application notes

Applicants are asked to submit a current resume and a cover letter showing how their background matches the role requirements. The organisation is seeking compassionate people who share its mission and values. Applications will close once a suitable candidate has been found.

Additional information

Salvos Stores is described as more than a retail business; it is a mission-driven enterprise that helps fund care services for disadvantaged Australians through a network of more than 360 retail stores and online channels.

Team members across roles such as donation sorting, invoice processing, and truck driving are recognised for the contribution they make to the organisation’s purpose.

The Salvation Army is an equal opportunity employer and fosters an inclusive workplace that welcomes people from all cultures, languages, abilities, sexual orientations, gender identities, gender expressions, and intersex status. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged.

This is a child-safe organisation committed to protecting children and young people from harm. Roles involving children require a Working with Children Check, and all roles require a mandatory Nationally Coordinated Criminal History Check.

The organisation reaffirms its core values of integrity, compassion, respect, diversity, and collaboration.