Store Manager at Little Burgundy Shoes

Company Overview

Founded in 2008 in Montreal's Little Burgundy neighborhood, Little Burgundy Shoes is a unique branded footwear retailer catering to customers with refined tastes. With over 30 stores across Canada, the company offers top shoe brands such as Converse, New Balance, Birkenstock, Vans, and Reebok. The brand emphasizes local roots and maintaining connection to its origins as part of its identity.

Why Join Little Burgundy?

• Recognition and rewards for success
• Fast-track promotion opportunities through internal hiring
• A family-oriented and supportive workplace culture
• Encouragement of individual expression
• Engaging and enjoyable work environment
• Business operated with passion and integrity
• Attractive employee benefits and discounts
• Compensation includes base salary, sales commissions, and potential bonuses

Job Summary

The Store Manager will lead recruitment, hiring, training, and supervision of store staff to achieve sales targets and manage expenses, all while protecting company assets and exploring growth prospects.

Key Responsibilities

• Consistently meet or exceed store and individual sales goals
• Recruit, interview, and hire qualified store employees as needed
• Train and develop a high-performing sales team
• Provide regular feedback and uphold company policies among the team
• Ensure proper implementation of company initiatives per management guidelines
• Coordinate stock replenishment communication with district and merchandising departments
• Conduct monthly performance evaluations
• Identify and nurture talented employees for career progression
• Oversee all daily store operations and loss prevention measures
• Develop weekly staff schedules in line with company policy
• Deliver enjoyable, comprehensive customer service experiences
• Efficiently resolve customer concerns
• Manage bank deposits
• Embodies and promotes the Little Burgundy culture within the team

Job Requirements

• Prior retail management experience preferred
• 1 to 2 years of experience in retail sales
• Strong interpersonal and customer service skills
• Motivation to succeed in a fast-paced retail setting
• Bilingualism required only in Quebec locations
• Willingness to learn and complete training leading to management roles
• Availability to work 40 hours weekly including nights and weekends
• Physical ability to climb, bend, reach, and lift up to 50 pounds; stand for extended periods
• Minimum age of 18 years; age requirements may vary by location
• Basic English proficiency required for effective communication with customers and head office

Compensation and Benefits

• Details on pay rates, commissions, and bonuses differ based on job title and location
• Benefits may include medical, vision, dental insurance, vacation pay, and volunteer hours dependent on geography

Equal Employment Opportunity

Little Burgundy offers equal employment opportunities to all candidates regardless of race, gender, religion, nationality, age, disability, sexual orientation, gender identity, or any legally protected status. Employment decisions are based solely on business needs and individual qualifications. Reasonable accommodations are available for applicants needing support during hiring or job performance.