Sales Associate - Little Burgundy Shoes - Rocky View County, Alberta

Company Overview

Established in 2008 in Montreal’s Little Burgundy neighborhood, Little Burgundy Shoes is a retail footwear brand admired for its unique style catering to refined tastes. Rooted strongly in its local heritage, the brand operates over 30 stores across Canada, offering top footwear brands such as Converse, New Balance, Birkenstock, Vans, Reebok, among others.

Why Join Little Burgundy?

• We recognize and celebrate achievements.
• Opportunities for rapid advancement for high performers, with internal promotions.
• A family-oriented work culture fostering engagement.
• Encouragement of individual expression.
• A fun and friendly work environment.
• Operating with integrity and passion.
• Comprehensive employee benefits and discounts.
• Compensation comprising base salary, sales commission, and bonus potential.

Role Summary

The position supports store managers with fundamental store operations, training sales associates, and meeting sales goals along with performance standards.

Key Responsibilities

• Achieve and surpass store and personal sales targets and performance standards.
• Assist in training and developing a high-performing sales team.
• Deliver consistent feedback, coaching, and enforce company policies and procedures among staff.
• Conduct opening and closing duties following company policies.
• Oversee daily store operations and loss prevention activities during managers' absence.
• Communicate store needs efficiently to management.
• Handle bank deposits responsibly.
• Complete assigned tasks punctually and participate in required training programs.
• Provide customers with an enjoyable, thorough service experience.
• Resolve customer issues promptly and effectively.
• Understand and exemplify Little Burgundy’s culture within the team.

Requirements

• Previous experience in retail sales is preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong interpersonal skills and excellent customer service abilities.
• Motivation to succeed in a dynamic retail setting.
• Bilingualism is preferred for positions in Quebec.
• Willingness to learn and complete training leading to Sales Lead or equivalent.
• Availability for evening and weekend shifts.
• Physical capability to climb, stretch, bend, and lift up to 50 pounds.
• Ability to stand for long periods.
• Minimum age of 18 years (age requirements may vary by location).
• Basic proficiency in English to communicate effectively with customers and corporate office staff.

Compensation and Benefits

Pay includes base salary, commissions, and potential bonuses, varying by position and location. Benefits may include medical, vision, dental insurance, paid vacation, and community service hours, varying by jurisdiction.

Equal Opportunity Statement

The company provides equal employment opportunities to all candidates without regard to race, color, gender, religion, national origin, age, veteran status, pregnancy, disability, sexual orientation, marital status, gender identity, or any other legally protected status. Reasonable accommodations are available upon request to enable candidates to perform essential job functions.