Sales Lead - Little Burgundy Shoes (Part-Time, Greater Toronto Area)

Company Overview

Founded in 2008 in Montreal's Little Burgundy neighborhood, Little Burgundy Shoes is a footwear retailer known for its distinct style aimed at customers with refined tastes. Rooted in local culture, the brand operates over 30 stores across Canada, offering premium brands such as Converse, New Balance, Birkenstock, Vans, and Reebok.

Why Work With Us?

• We acknowledge and reward achievements
• Rapid advancement opportunities for top-performing employees with a commitment to internal promotions
• A close-knit, engaging team environment
• Encouragement to express your uniqueness
• A fun workspace filled with wonderful colleagues
• Conducting business with dedication and integrity
• Attractive employee benefits and discounts
• Compensation package featuring base salary, sales commissions, and potential bonuses

Position Summary

This role supports store managers by managing fundamental store operations, assisting in sales associate training, and striving to meet sales targets and performance standards at both the personal and store level.

Main Responsibilities

• Achieve and surpass sales and performance goals
• Assist in training and developing an effective sales team
• Provide feedback, coaching, and enforce company policies to team members
• Complete opening and closing store duties as per company guidelines
• Manage daily store operations and loss prevention activities in absence of management
• Effectively communicate store requirements to management
• Perform bank deposits
• Fulfill all assigned tasks in a timely manner
• Complete mandatory training programs
• Deliver a comprehensive and enjoyable customer experience
• Effectively resolve customer concerns
• Embody and instill the culture of Little Burgundy within the team

Qualifications and Requirements

• Prior experience in retail sales preferred
• Ability to handle multiple tasks in a fast-moving environment
• Strong interpersonal and customer service skills
• A strong drive to succeed within a dynamic retail setting
• Bilingualism is required in Quebec locations
• Eagerness to learn
• Completion of all training programs leading up to a Sales Lead role or equivalent
• Availability for evening and weekend shifts
• Physical ability to climb, stretch, bend, and lift up to 50 pounds
• Capability to stand for extended periods
• Minimum age of 18 years (age requirements may vary by region)
• Basic proficiency in English necessary for effective communication with customers, including tourists, and headquarters personnel in Nashville

Compensation and Benefits

Compensation packages vary based on job position, location, and region and may include base pay, commissions, and bonuses. Benefits potentially offered include medical, vision, dental insurance, vacation packages, and community service hours, which might vary by province or territory. Further details can be found on the company’s benefits webpage.

Equal Opportunity and Accommodations

Little Burgundy provides equal employment opportunities to all individuals regardless of protected characteristics such as race, color, sex, religion, national origin, age, disability, or any other legally protected status. Employment decisions are made solely based on business needs and qualifications. Reasonable accommodations during application or employment are available upon request by contacting the appropriate accommodation services.