Social Media & Digital Operations Specialist

About the role

This position is for a highly detail-focused Social Media and Digital Operations Specialist who enjoys structured work, moving quickly, and handling a wide range of tasks with accuracy. Success in this role depends on following established procedures, keeping information complete, and delivering consistent results in a fast-moving environment.

The work calls for someone who is comfortable managing several priorities at once, stays committed to finishing tasks thoroughly, and is confident working independently with minimal delegation. If you like varied day-to-day work, operate well under pressure, and can balance speed with precision, this role may be a strong fit.

Interested applicants are asked to complete a short 2-question survey before submitting an application.

Responsibilities

• Build and maintain social media profiles across multiple platforms, including Facebook, Instagram, and LinkedIn.
• Keep social content aligned with brand standards and business goals while ensuring it is updated and accurate.
• Plan, schedule, and publish posts in line with the editorial calendar.
• Maintain website content by regularly updating pages, blog posts, and news sections.
• Oversee online directory listings so business information stays consistent and correct across channels.
• Track and reply to online reviews and customer feedback as needed.
• Work with outside vendors and service partners such as website developers, CRM providers, and digital marketing agencies.
• Coordinate platform updates, enhancements, and issue resolution across digital tools.
• Keep CRM records current and relevant for marketing initiatives.
• Review data from digital channels to support strategy, reporting, and improvement efforts.
• Support the execution of digital marketing campaigns and monitor performance results.
• Provide administrative assistance for digital operations when required.

Requirements

• Bachelor’s degree in Marketing, Communications, Digital Media, or a related discipline.
• At least 2 years of experience in social media management, digital marketing, or a similar position.
• Demonstrated experience managing digital platforms and working with external vendors.
• Hands-on experience with social media scheduling and management tools such as Hootsuite or Buffer.
• Familiarity with CMS platforms such as WordPress or Wix.
• Strong ability to organize work and manage projects effectively.
• Excellent written and spoken communication skills.
• Ability to handle multiple priorities and work efficiently in a fast-paced setting.
• Analytical approach with an emphasis on continuous improvement.
• Working knowledge of SEO and digital marketing best practices.
• Basic design capability using tools such as Canva or Adobe Spark is a plus.

Benefits

• Fully remote work setup.
• Company-provided equipment.
• Paid time off, including vacation and holidays.
• Medical, dental, and vision coverage.
• 401(k) retirement plan with employer match.
• Voluntary life insurance, including family and AD&D coverage.
• Voluntary short-term and long-term disability coverage.
• Flexible spending account.

Additional information

This role is based in Utah, United States, and is offered as a full-time remote position. It requires a person who is precise, process-driven, and comfortable working with urgency across multiple digital responsibilities.