SMB Account Director, Search & Staffing - Talent Solutions

About the Role and Company

LinkedIn, the largest professional social platform worldwide, fosters economic opportunities by connecting professionals globally. It offers resources to strengthen skills, discover job openings, and build meaningful relationships. The company values a culture of trust, inclusivity, care, and fun, aiming to empower every employee's growth.

This position operates in a hybrid setting, splitting work between home and the LinkedIn office, with flexibility shaped by business needs.

Job Overview

We are seeking an Account Director specializing in the Staffing and Recruitment sector. The role involves acting as a trusted adviser to clients, demonstrating the financial benefits of our solutions, measuring impact, and nurturing long-term partnerships that drive mutual revenue growth.

Key Responsibilities

• Develop and maintain relationships with key decision-makers and stakeholders within assigned customer portfolios.
• Influence customer decisions by unifying stakeholders around shared goals through relevant value propositions.
• Identify and pursue opportunities for enhanced customer value to foster account growth.
• Conduct thorough research on clients’ businesses to provide insightful and tailored solutions.
• Engage in thoughtful, probing discussions to fully understand client objectives and challenges beyond superficial levels.
• Adapt communication styles to suit diverse stakeholder needs.
• Recommend solutions rather than just products, aligning with customer goals.
• Uphold integrity in all sales interactions.
• Employ commercial insight and business savvy when structuring and negotiating agreements.
• Utilize data-driven insights to back investment proposals and address customer concerns.
• Implement proactive strategies to reduce customer churn by focusing on their success.
• Continually engage clients to validate value and modify strategies to maximize return on investment.
• Integrate economic, industry, and company-specific factors when planning accounts, keeping customer interests central.
• Map stakeholders to evaluate account health and formulate outreach plans.
• Collaborate across teams and share accountability to ensure customer success.
• Embrace humility and seek support from colleagues when needed.
• Maintain disciplined territory and account planning, forecasting, and quota management.
• Follow best practices when employing CRM and sales tools to manage sales and buyer cycles effectively.

Qualifications

• Minimum of 2 years of relevant sales experience.
• Strong communication, negotiation, and forecasting abilities.
• Knowledge or experience in the recruitment industry is preferred.
• Familiarity with SaaS sales and IT solutions.
• Proven success carrying revenue targets and crafting strategies that generate results.
• Demonstrated capacity to manage high-level business in a consultative sales environment.
• Ability to collect and leverage data for convincing decision-making.
• Skills in evaluating business opportunities and understanding prospective buyer needs.
• Experience managing complex sales involving multiple partners and competitive positioning.

Compensation and Benefits

The anticipated total annual compensation range is between $106,000 and $152,000 USD on target earnings. Actual salaries depend on individual qualifications, experience, certifications, and workplace location. Additional rewards may include bonuses, stock options, and other benefits. LinkedIn maintains fair and equitable pay practices.

Additional Information

LinkedIn is an equal opportunity employer embracing diverse backgrounds and perspectives. We offer reasonable accommodations for applicants with disabilities throughout the hiring process, such as alternate document formats, accessible interview locations, service animal support, and sign language interpretation.

Requests for accommodations will be addressed promptly within three business days. The company adheres to strict confidentiality and non-discrimination policies, including commitments under the San Francisco Fair Chance Ordinance. Pay transparency guidelines are observed according to federal contractor regulations.

Privacy notices and compliance documents related to candidate data handling are available upon request.