Site Merchandising Coordinator - Promotions

About the Role

This role is with a partner company based in the United States, seeking an enthusiastic Site Merchandising Coordinator focused on promotions within e-commerce. The position involves supporting the delivery of compelling promotional experiences across digital shopping platforms by ensuring promotional campaigns launch accurately, effectively, and on schedule.

You will play a critical role in translating promotional strategies into operational execution by managing product selections, website updates, navigation, and customer-facing promotional content. This function demands close collaboration with merchandising, planning, and operations teams to optimize the customer's online experience and enhance campaign outcomes.

The position requires a mix of e-commerce operations, project coordination, quality assurance, and data-driven improvements within a fast-moving retail setting, directly contributing to smooth customer discovery of relevant products and promotions.

Key Responsibilities

• Coordinate and implement promotional updates across various digital channels including web, mobile, and app, guaranteeing accuracy, timeliness, and customer engagement.
• Develop and maintain strategies for sorting promotional products, curating category assortments, and highlighting featured collections.
• Manage navigation updates and digital placements linked to promotions to improve campaign visibility and customer discovery.
• Prepare and maintain detailed project briefs within workflow tools to track requirements, deadlines, and stakeholder communication.
• Conduct thorough quality assurance checks around promotional launches to validate messaging, pricing, links, product variables, navigation, and overall user experience.
• Collaborate with planning units to synchronize promotional assortments with inventory, business objectives, and demand forecasts.
• Support post-promotion reporting and analysis to spot areas for performance enhancement and streamline processes.
• Continuously enhance promotional workflows and operational procedures to boost efficiency.
• Work cross-functionally to troubleshoot issues and ensure consistent digital shopping experiences.

Candidate Profile and Requirements

• 1 to 3 years of practical experience in e-commerce, digital merchandising, retail operations, or related disciplines.
• Proven ability to juggle multiple projects, priorities, and deadlines in dynamic retail or digital environments.
• Knowledge of e-commerce platforms, product management, or content management systems is preferred.
• Experience conducting website quality assurance to ensure a superior digital customer journey.
• Familiarity with project management software like Wrike, Asana, Jira, or equivalent is advantageous.
• Strong command of Microsoft Excel and broader Microsoft Office tools.
• Excellent organizational skills with the capacity to manage timelines and align multiple stakeholders.
• Detail-focused mindset prioritizing accuracy, consistency, and exceptional customer experience.
• Ability to identify and recommend process improvements for more effective operations.

Compensation and Benefits

• Compensation ranges between $26 and $29 per hour.
• Company-sponsored 401(k) plan with matching contributions.
• Potential eligibility for bonuses based on performance results.
• Comprehensive wellness offerings including medical, dental, vision coverage, and flexible spending accounts.
• Access to wellness programs, fitness initiatives, and employee support resources.
• Generous employee discounts and exclusive sale access.
• Paid time off for volunteer activities supporting community engagement.
• Discounts on childcare services at select locations.
• Tuition reimbursement programs available.
• Employee Assistance Program providing support for personal, financial, legal, and mental health needs.
• Remote work flexibility available within the United States.
• Opportunities for professional growth, career advancement, and a collaborative workplace culture emphasizing inclusion and creativity.

Additional Information

The recruitment process involves an AI-powered matching system to evaluate candidates objectively against role requirements, with shortlisted applicants referred to the hiring partner for final selection. All final hiring decisions rest with the partner company's internal team.