Heartland Fund Operations Director

About the Role

We represent a partner company seeking a Heartland Fund Operations Director based in the United States. This leadership position is pivotal in enhancing and building a robust operational framework within a mission-driven nonprofit organization. The role demands both strategic direction and hands-on management of technology systems, vendor relations, contract oversight, benefits handling, and internal processes.

Key Responsibilities

• Lead daily operational functions to improve infrastructure, support organizational expansion, and maintain compliance standards.
• Manage IT systems, data governance, and external technology partnerships to ensure dependable, secure operations.
• Create and refine policies, workflows, and operational best practices in cooperation with internal teams.
• Handle risk management, business insurance, regulatory compliance, and liaison with external advisors and service providers.
• Oversee contract management, procurement, vendor relations, and ensure documentation accuracy.
• Coordinate logistics for virtual and in-person organizational meetings and events.
• Administer employee benefits and related employment processes through partnerships with external administrators.
• Supervise and guide operations staff to effectively meet organizational objectives.
• Work cross-functionally to implement operational improvements that support scalability and remote workforce efficiency.

Professional Requirements

• A minimum of 10 years’ experience, with at least 7 years in nonprofit operations and compliance management.
• Proficient in overseeing operational systems, contracts, vendor management, procurement, and risk mitigation.
• Strong knowledge of nonprofit regulatory requirements, policies, and operational risk management.
• Experience managing technology platforms, data security, and IT-related operations.
• Demonstrated project management capabilities, handling multiple priorities and coordinating diverse stakeholders.
• Excellent communication skills, meticulous attention to detail, and problem-solving aptitude.
• Ability to work autonomously with sound judgment in a remote setting.
• Preferred experience leading teams and working in nonprofit grantmaking, philanthropy, intermediary, or startup sectors.
• Familiarity with Google Workspace, video conferencing, CRM tools, and virtual operations platforms is desirable.
• Additional experience with benefits administration, PEO interactions, event management, and vendor relations is advantageous.
• Committed to inclusivity and capable of collaborating effectively with diverse individuals.

Compensation and Benefits

• Annual salary range between $127,500 and $150,000.
• Opportunity for fully remote work within the US.
• Employer-covered health, dental, and vision insurance for employees and eligible dependents.
• Retirement plan featuring a 3% automatic employer contribution plus matching up to 3%.
• Paid time off including vacation, health leave, casual leave, volunteer leave, and 13 paid holidays yearly.
• Paid family and medical leave following eligibility.
• Pre-tax transportation benefits.
• Chance to establish and influence a new operational leadership role in a mission-focused organization.
• A collaborative environment centered around meaningful social impact.
• Occasional domestic travel opportunities.