Senior Strategic Operations Manager

Role overview

This opportunity is posted for a partner employer, which will handle all applications and subsequent hiring steps. The company is seeking a Senior Strategic Operations Manager located in Germany.

The role is centered on improving operational performance and supporting strategic expansion in a fast-paced marketplace setting. You will own important initiatives end to end, moving them from planning through implementation and scale.

This position blends analytical problem-solving, process improvement, and cross-functional coordination to strengthen customer experience and overall business results. You will work closely with Product, Sales, Support, and Operations teams to uncover opportunities and turn them into measurable impact.

It is a strong fit for a practical, hands-on operator who works well in uncertain environments and enjoys converting analysis into action. You will help define operational strategy and create scalable solutions that support long-term growth.

Accountabilities

• Take ownership of major operational areas by spotting opportunities, setting priorities, and driving delivery.
• Apply advanced SQL and data analysis to uncover insights, assess performance, and inform strategic choices.
• Shape growth plans for product lines by working with internal partners to improve offers, refine funnels, and raise customer engagement.
• Set, monitor, and communicate OKRs, KPIs, and other performance measures to support ongoing improvement.
• Track the health of products, features, operational teams, and business processes, then drive improvements where needed.
• Run cross-functional initiatives aimed at scaling operations, streamlining workflows, and improving organizational efficiency.
• Create go-to-market support for new initiatives, including vendor coordination, business application review, onboarding design, and operational assistance.
• Work with internal stakeholders to expand networks, improve core company functions, and strengthen customer and partner experiences.
• Share recommendations, analytical findings, and project results with leadership and other decision-makers.

Requirements

• At least 4 years of experience in sales operations, revenue operations, technology operations, business analytics, project management, or a similar area.
• Strong hands-on SQL capability, with daily use for manipulation, analysis, and reporting.
• Well-developed analytical ability, including the capacity to turn complex datasets into usable insights using analysis and visualization tools.
• Advanced skills in Excel or Google Sheets.
• Experience building CRM processes, workflows, and integrations that support business goals.
• Demonstrated ability to design and improve operational processes from start to finish for both new products and existing functions.
• A process-oriented mindset with a focus on simplification, efficiency, and outcomes.
• Strong cross-functional leadership experience, including work with both internal and external stakeholders.
• Excellent written and spoken communication skills, with the ability to explain complex findings and recommendations clearly.

Perks and benefits

• Competitive compensation with equity opportunities in a high-growth environment.
• Several healthcare benefit options.
• Flexible remote work arrangement.
• Responsible Time Off policy.
• 401(k) matching contribution.
• Support and opportunities for meaningful career progression.
• Annual company offsite event.

Application and hiring process

The partner company manages the application review and all next steps. An AI-enabled matching process is used to review applications quickly and fairly against the main requirements. The system identifies the strongest matches and shares a shortlist with the hiring company. Final decisions, interviews, and assessments are handled by the employer’s internal team.

Privacy and data processing notice

By applying, you agree that the application processor may use your personal data to assess your candidacy and pass relevant information to the hiring employer. This is based on legitimate interest and pre-contractual steps under applicable data protection laws, including GDPR. You may request access, correction, deletion, or objection at any time.

Artificial intelligence tools may also be used to support parts of the hiring workflow, such as screening applications, reviewing resumes, or checking responses for inconsistencies or verification signals using available information. These tools assist the recruitment team and do not replace human judgment. Final hiring decisions are made by people. For more details about data handling, you may contact the company.