Senior Director, Business Operations

Role overview

This is a senior leadership opportunity based in the United States, posted on behalf of a partner organization that will handle applications and the next steps in the hiring process. The role is designed for a business operations leader who can shape strategy while also making sure execution remains strong across the organization. You will work closely with executive leadership to improve operating systems, simplify workflows, and strengthen effectiveness across multiple teams. The position combines long-range planning with practical day-to-day execution, with a strong focus on scale, collaboration, and innovation.

The organization is looking for someone who can improve how work gets done, support cross-functional alignment, and introduce modern, technology-driven approaches that make operations faster and more effective. This role has direct influence on how the organization grows and delivers impact nationally.

Key accountabilities

• Design, improve, and roll out organization-wide operating systems that support efficiency, scalability, and consistent execution across teams and programs.
• Drive process improvement efforts and promote proven practices that raise overall organizational performance.
• Work with executive leaders and stakeholders across functions to identify operational shortcomings, build practical solutions, and deliver strategic initiatives tied to organizational priorities.
• Oversee compliance, legal setup, contract administration, and vendor management while maintaining internal controls and meeting regulatory expectations.
• Lead project management across several simultaneous initiatives, keeping priorities clear, timelines on track, and change management effective.
• Identify and implement AI-supported and other technology-enabled solutions that increase productivity and reduce manual administrative work.
• Guide, mentor, and grow the business operations team while building a culture of ownership, continuous improvement, and strong performance.

Requirements

• At least 10 years of increasing responsibility in business operations, strategy, or organizational effectiveness, including leadership experience in complex environments with many stakeholders.
• Solid experience in process improvement, project management, and operational strategy, with a track record of scaling systems and leading organizational change.
• Background in managing compliance, contracts, risk, and operational governance in structured or regulated settings.
• Proven ability to lead cross-functional work and influence senior decision-makers without formal authority.
• Comfort using modern business platforms, operational tools, and emerging technologies, including AI-based workflow solutions.
• Strong analytical thinking, problem-solving ability, and the capacity to juggle several high-priority initiatives at once.
• Excellent communication and leadership skills, plus experience building and developing high-performing teams.

Benefits and additional information

• Competitive yearly pay with room for performance-based adjustments.
• Fully remote arrangement with flexible working options.
• Health, dental, and vision insurance coverage.
• Retirement plan that includes employer contributions.
• Generous paid time off, including holidays and additional organizational breaks.
• Paid parental leave and family support benefits.
• Professional development opportunities and support for leadership growth.
• Access to tools and initiatives that encourage innovation and continuous learning.

Data privacy and hiring process

Applications are reviewed through an AI-supported matching process so candidates can be assessed quickly, consistently, and fairly against the role’s core needs. The system helps identify the strongest matches, and that shortlist is then passed to the hiring company. The employer’s internal team is responsible for final decisions and later stages such as interviews or assessments.

By applying, you agree that your personal information may be processed to evaluate your candidacy and shared with the hiring employer, based on legitimate interest and pre-contractual steps where applicable under data protection laws such as GDPR. You may request access, correction, deletion, or objection to your data at any time.

Artificial intelligence tools may also be used to assist parts of the recruitment workflow, such as reviewing applications, analyzing resumes, or checking responses for potential inconsistencies or verification signals. These tools support the recruitment team and do not replace human judgment. Final hiring decisions remain with people. If you want more information about data handling, you may contact the employer.