MakeMyTrip

Senior Business Analyst

MakeMyTrip

Bengaluru, Karnataka, India · Full Time

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Experience
3–5 yrs
Salary
Openings
1
Posted
6 hours ago
Work mode
In office
Eligibility
Experienced analytics professionals with 3 to 5 years of relevant background who can work onsite in Bengaluru.
Resume
Required to apply

Where you'll work

Job description

Role overview

MakeMyTrip is hiring a Senior Business Analyst in Bengaluru for an experienced analytics professional with 3 to 5 years of relevant background. The role blends advanced business analysis, BI engineering, data architecture, and cross-functional leadership, with a strong focus on travel and revenue analytics.

What you will do

  • Investigate major business fluctuations, such as sudden booking declines or spikes in cancellations, and turn the findings into fast, practical action plans.
  • Use cohort analysis, funnel analysis, and forecasting methods to anticipate seasonal travel demand.
  • Develop heuristic and predictive models that support additional ancillary revenue and operational improvements.
  • Build and support executive dashboards in Power BI, including complex DAX calculations and Power Query transformations.
  • Oversee ETL workflows and data pipelines using SSIS, SSAS, or similar orchestration tools.
  • Take ownership of data models, transformation layers, SQL views, and stored procedures to keep reporting inputs accurate and reliable.
  • Mentor data analysts, set performance expectations, and help shape a high-performing analytics team.
  • Work closely with Product, Business Development, and Engineering teams to translate insights into product and feature decisions.
  • Analyze demand-supply imbalances, inventory usage, and pricing performance across routes and markets.
  • Study conversion paths, shopping-cart drop-offs, and cancellation bottlenecks to improve retention.
  • Support campaign and loyalty analysis with marketing teams to measure and refine promotions and rewards.

Technical and domain expertise

  • Expert-level SQL and T-SQL for query tuning, view development, and complex analytical querying.
  • Strong Python skills for exploratory data analysis, hypothesis testing, and basic machine learning implementation.
  • Working knowledge of the Microsoft BI stack, including SSIS, SSAS, and SSRS.
  • Experience with product analytics tools such as Google Analytics, Google Tag Manager, or clickstream event tracking is strongly preferred.

Experience required

This position calls for 3 to 5 years of experience.

Additional information

Location: Bengaluru, Karnataka, India. Employment type: full-time. Work mode: onsite.

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