Sales Support Executive (IT)

About the Role

So-Creative Group, an international digital agency with offices in the UK, UAE, and India, is seeking a skilled Sales Support Executive. This role supports the Founder in the UK, the Director of Sales in South Africa, and the broader sales team by providing administrative and commercial assistance. It demands high organization, meticulous attention to detail, excellent written English skills, and the capability to juggle multiple priorities effectively.

Key Responsibilities

• Develop professional proposals, quotations, and presentations utilizing existing templates.
• Create tailored proposals addressing more complex sales opportunities.
• Maintain and update CRM systems on behalf of sales teams based in the UK, South Africa, and UAE.
• Perform research on prospects, competitors, and market trends.
• Conduct audits related to website, SEO, and digital marketing using internal tools and templates.
• Document meeting notes, action points, and client records.
• Support tender processes, including RFPs and bid submissions.
• Keep precise sales reports, manage pipelines, and prepare forecasts.
• Ensure all sales documentation is accurate, coherent, and professionally formatted.
• Collaborate with project management and delivery teams during client handovers.
• Provide general administrative support to all sales functions.

Required Qualifications and Skills

• At least 5 years’ experience in roles related to sales support, sales administration, or commercial support.
• Proven expertise in preparing proposals, quotations, and presentations.
• Ability to craft bespoke proposals for intricate sales opportunities.
• Exceptional command of written and spoken English.
• Strong organizational skills with a keen eye for detail.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Familiarity with CRM platforms such as HubSpot, Pipedrive, GoHighLevel, or similar systems.
• Experience conducting online research and compiling reports.
• Capable of managing various tasks concurrently and adhering to deadlines.
• Comfortable collaborating with global teams across different time zones.
• Availability to work full-time from the Mohali office.