Sales Representative - Full-Time Onsite (Supply Chain & Logistics B2B) - Vancouver, BC

About Chit Chats Express

Chit Chats Express is dedicated to empowering Canadian entrepreneurs by simplifying and making shipping more affordable. As a rapidly growing company, we help businesses of all sizes ship worldwide confidently, fostering growth and success with an easy and accessible shipping experience.

Position Overview

The Sales Representative role focuses on discovering, qualifying, and converting new business clients to join Chit Chats. This involves building meaningful relationships with potential customers, identifying their shipping requirements, offering tailored solutions, and guiding them through the purchasing process.

Key Responsibilities

• Seek out new business through outbound calls, inbound leads, referrals, research, and reactivation campaigns.
• Conduct discovery calls to assess client shipping volume, current providers, challenges, platforms, and growth opportunities.
• Qualify prospects based on factors like shipping profile, compliance, commercial suitability, and revenue potential.
• Communicate Chit Chats' offerings clearly, customizing conversations to fit client needs.
• Create basic pricing comparisons, savings summaries, proposals, and follow-up content.
• Collaborate with internal teams such as Sales Management, Data, Product, and Operations for complex pricing and service questions.
• Maintain detailed and accurate CRM records for leads, opportunities, and client interactions.
• Track outreach efforts, next steps, and deal progress consistently.
• Coordinate with onboarding and account management teams for seamless client transition.
• Engage with prospects persistently and professionally to drive pipeline advancement.
• Identify client needs that may influence product development, marketing campaigns, or partnerships.
• Participate in sales campaigns, market research, and industry-specific outreach.
• Consistently meet or surpass goals related to activity, pipeline growth, conversions, activations, and revenue.

Qualifications and Requirements

• Excellent verbal and written communication abilities.
• Sales experience in B2B logistics or supply chain sectors is a strong advantage.
• Comfortable with cold calls, discovery meetings, follow-ups, and delivering presentations.
• Client-focused attitude with an aptitude for understanding pain points and offering practical solutions.
• Strong organizational skills managing multiple prospects at various pipeline stages.
• Capability to grasp Chit Chats’ services, pricing models, shipping workflows, compliance, and operational factors.
• Familiarity with CRM tools, Google Workspace, Microsoft Office, and basic reporting software.
• Excellent problem-solving skills and teamwork for cross-department coordination.
• Motivated, persistent, and target-driven approach toward achieving sales goals.
• Ability to balance company revenue goals with profitability and operational practicality.

Preferred Qualifications

• Post-secondary education or a comparable experience level.
• Two to five or more years of experience in sales, business development, customer success, or account management specifically in logistics or supply chain with small to medium shipment volumes.
• Experience related to e-commerce, shipping, logistics, marketplaces, or small business services is preferred.
• B2B sales expertise in logistics, transportation, or neighboring sectors is considered an asset.

Compensation and Additional Benefits

• Starting salary of $58,000 per year with eligibility to earn commission through a tiered Sales Incentive Plan.
• Employer-funded group benefits including health, dental, and vision covering 80%, available after 3 months.
• Annual year-end bonus.
• Two weeks paid vacation, negotiable.
• Paid birthday leave.
• Eligibility for a robust Group Registered Savings Plan (GRSP) after three months of employment.

Additional Notes

Only candidates shortlisted for interviews will be contacted. The successful applicant must pass reference and criminal background checks before starting employment. Chit Chats Express strongly supports employment equity and welcomes applications from qualified candidates belonging to designated groups.