Sales Operations Analyst, Wolt for Work (m/w/d)

About the company

Wolt builds technology designed to make everyday life easier, more enjoyable, and more rewarding for local neighborhoods. The business began in 2014 with restaurant food delivery and has since expanded into delivering almost anything. Today, the company operates in more than 500 cities across 30 countries. In 2022, Wolt joined DoorDash, and both companies continue to grow internationally.

Life at Wolt moves quickly and can be demanding, but it is also highly engaging. Team members are expected to learn quickly, contribute broadly, and deliver at a pace that is uncommon in many organizations. The environment suits people who are proactive, driven, and naturally entrepreneurial.

What you will do

• Drive and complete strategic operations initiatives that strengthen scalability, efficiency, and day-to-day execution across the Wolt for Work business.
• Take ownership of recurring operational workflows, including the monthly commission payout process.
• Set up and maintain the systems and tools needed to support growth, such as Apollo and Salesforce.
• Track and improve the sales pipeline so customer flow stays healthy and lead generation improves in both volume and quality.
• Work closely with Product and Marketing to make sure sales processes and reporting systems are aligned with data.
• Increase visibility into sales activity by improving CRM usage and the reporting stack.
• Develop and update documentation, playbooks, and training materials that help the team work more effectively.
• Partner with Product Marketing to create and manage sales resources, including product updates, sales collateral, training content, and customer onboarding materials.

What the role requires

• 2 to 3 years of experience in Sales Operations, Revenue Operations, or another analytical business function.
• Practical experience with CRM platforms such as Salesforce or Pipedrive, including dashboards, reports, data handling, and basic administration.
• Very strong focus on detail and a clear commitment to accurate data.
• Analytical thinking and confidence working with tools such as Excel, Looker, or similar platforms.
• Strong communication and stakeholder management abilities, along with the confidence to own work independently and take initiative.
• Exposure to go-to-market tools such as Apollo, ZoomInfo, or LinkedIn Sales Navigator.
• Ability to organize your workload independently and move tasks forward without close supervision.

Diversity and inclusion

Wolt states that it is committed to building a diverse and inclusive workplace and to supporting people from different backgrounds, experiences, and perspectives. The company believes innovation is strongest when everyone has a place, access to resources, and a fair opportunity to succeed.

Additional information

This position is based in Berlin, Germany and is a full-time onsite role.