Sales Lead - Little Burgundy Shoes

Company Overview

Founded in 2008 in Montreal's Little Burgundy neighborhood, Little Burgundy Shoes is a distinctive retailer specializing in branded footwear tailored for those with refined tastes. Proud of our local roots and heritage, we operate over 30 stores across Canada offering top brands including Converse, New Balance, Birkenstock, Vans, and Reebok.

Why Join Little Burgundy?

• Recognition and rewards for achievements
• Rapid advancement opportunities for high performers, with internal promotions prioritized
• A family-like culture that values engagement and support
• Encouragement to express personal individuality
• Enjoy a lively and approachable work environment with great colleagues
• Operate with integrity and passion
• Access to excellent benefits and employee discounts
• Competitive compensation package including base salary, sales commissions, and bonus incentives*

Position Summary

This role is designed to support store managers with daily store operations, assist in training sales associates, and strive to meet both individual and store sales targets along with performance standards.

Key Responsibilities

• Consistently achieve and surpass sales goals and performance benchmarks for the store and personal targets
• Help train and nurture a high-performing sales team
• Provide constructive feedback and hold team members accountable by enforcing company policies and procedures
• Handle opening and closing store duties as outlined by company policies
• Oversee all daily operations and loss prevention activities during management's absence
• Effectively communicate store requirements and updates to management
• Execute bank deposits accurately
• Complete assigned tasks punctually and fully
• Finish all required training programs
• Deliver an engaging and comprehensive shopping experience for all customers
• Address and resolve customer concerns efficiently
• Embody and promote the unique Little Burgundy culture within the team

Job Requirements

• Previous retail sales experience is preferred
• Adept at multitasking in a fast-paced retail environment
• Strong interpersonal skills and dedication to excellent customer service
• Motivated to succeed in a dynamic retail setting
• Bilingual proficiency where required (Quebec only)
• Willingness to learn and develop through training towards a Sales Lead role or equivalent
• Availability to work evenings and weekends
• Physical ability to climb, stretch, bend, and lift up to 50 pounds
• Capable of standing for extended periods
• Minimum age of 18 years, with age requirements potentially varying by province or territory
• Basic English proficiency necessary to communicate with customers and corporate staff

Compensation and Benefits

Compensation includes base pay, sales commissions, and bonuses, varying based on position and location. Benefits may include medical, vision, dental insurance, paid vacation, and community service opportunities, differing by region.

Equal Opportunity Statement

We are committed to providing equal employment opportunities without regard to race, color, gender, religion, nationality, age, veteran status, pregnancy, disability, medical condition, genetic information, sexual orientation, citizenship, marital or domestic partnership status, gender identity or expression, or any other legally protected characteristic. Employment decisions are based on business needs, job qualifications, and individual performance. Accommodations are available upon request for applicants and employees to perform essential job functions.