Sales Consultant

About Damas Jewellery

Damas Jewellery, founded in 1907 and headquartered in Dubai, UAE, is the premier jeweller in the Middle East. Operating 150 stores across the GCC region and employing over 1200 staff, Damas features a portfolio of more than 40 prestigious international brands alongside its own exclusive collections, offering a broad variety of jewellery designs for diverse occasions.

Role Overview

As a Sales Consultant based in Riyadh, your primary objective is to convert potential customer interest into successful sales transactions and to proactively develop client portfolios while meeting and surpassing sales targets set by management.

Key Responsibilities

• Achieve individual sales targets and key performance indicators (KPIs).
• Maintain store standards in line with Damas Jewellery's policies.
• Possess and apply excellent knowledge of Damas products and competitors' offerings.
• Deliver exceptional customer service by adhering to the DSCE service standards.
• Ensure complete accuracy of stock control and inventory management.
• Consistently exceed monthly sales goals as directed by management.
• Create a welcoming and friendly environment, ensuring outstanding customer engagement before, during, and after sales.
• Customize sales approach based on client needs and motivations.
• Effectively negotiate and manage objections.
• Stay informed about industry trends and competitors' activities.

Experience and Qualifications

• Minimum educational requirement: Senior High School graduate.
• Previous 2 to 5 years of experience in luxury retail, hospitality, or service sectors.
• Basic familiarity with jewellery products.

Skills and Personal Attributes

• Strong interpersonal and communication capabilities.
• Clear understanding of customer service priorities and expectations.
• Meticulous attention to detail and ability to multi-task effectively.
• Proactive self-starter with a collaborative team mindset.
• Availability to work retail hours including weekends to support business operations.

Why Join Damas?

• Attractive salary package complemented by commission.
• Inclusive and diverse workplace environment.
• Opportunities for significant career progression.
• Access to training and development via the Damas Academy.
• Mentorship from an experienced leadership team.
• Commitment to employee health and wellbeing.